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Senior Communications Specialist, Employee and Executive Communications - Remote

CSAA Insurance Group
United StatesRemotefull_timeVerifiedPosted 2 Jun 2025

About the role

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Job Title

Senior Communications Specialist, Employee and Executive Communications - Remote

Requisition Number

R7203 Senior Communications Specialist, Employee and Executive Communications - Remote (Open)

Location

Nevada - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 19 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Senior Specialist, Employee and Executive Communications! Join us and support CSAA IG in achieving our goals.   

Your Role:

We’re looking for a strategic, detail-oriented Senior Communications Specialist to join our team and help shape employee narratives across the company. In this role, you’ll play a key part in driving executive communications for our CEO, supporting organizational storytelling and vision development for departmental/senior leaders, and driving an enterprise-wide FAQ/Q&A strategy to help leaders stay ahead of employee sentiment and emerging questions. You’ll also serve as a generalist, jumping in where needed to support the Employee Communications Team with cross-functional communications, reviewing content, and helping keep our messaging sharp, timely, and aligned. This is a great opportunity for a strong communicator who thrives in a fast-paced environment, enjoys both executive and employee communications and working with a range of partners and priorities.

Your Work:

  • May be responsible for editing and coordinating multiple employee publications or communications vehicles targeted to companywide or divisional audiences.

  • Develops and maintains thorough understanding of business priorities, key business drivers, stakeholders, and new and ongoing initiatives within the company.

  • Partners closely with senior and executive leadership teams to remain current on challenges and opportunities affecting the company and its employees. Makes recommendations on how to best frame and position key issues through strategic communications counsel, supported by targeted communications tactics.

  • Develops targeted employee and stakeholder messages for initiatives, topics and issues, and uses these consistently across communication platforms.

  • Identifies and proposes new strategies for communicating effectively with diverse employee populations.

  • Develops and produces content for intranet, leadership emails, presentations and other collateral as needed.

  • Manages design, development and production of collateral to ensure they meet company brand identity standards.

  • Defines communications objectives and measures and monitors progress against those metrics accordingly.

  • Establishes and maintains collaborative relationships with representatives of all divisions.

Required Experience, Education and Skills:

  • Bachelor’s degree in journalism, communication, English or related field required.

  • 6+ years of professional communication experience required.

What would make us excited about you?

  • Ability to understand an organization’s place and context, where it is, where it wants to be and how it p

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Company

CSAA Insurance Group

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