Enterprise Solution Strategist

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Enterprise Solution Strategist

About the role:

Fiserv is a global leader in data and analytics, delivering next-generation insights and decisioning solutions to financial institutions, fintechs, consumer and business credit bureaus, government agencies, and merchants. We empower organizations with robust, real-time data and analytics that drive smarter decisions—faster and with greater confidence. By applying deep data expertise across our expansive global ecosystem, Fiserv helps clients generate insights that fuel revenue growth, manage costs, mitigate risk, and enhance customer satisfaction.

As an Enterprise Solution Strategist, you will serve as a trusted advisor to Fiserv’s largest and most complex core processing clients. In this highly visible role, you will partner closely with financial institution (FI) line-of-business leaders and C-suite executives to understand strategic goals, business priorities, operating environments, and organizational culture. You will collaborate with Relationship Managers, Account Executives, sales, product, and technology teams to design and recommend tailored, end-to-end technology solutions that align to client objectives while maximizing the value of Fiserv’s capabilities.

You will work across core processing platforms and a wide range of product organizations to deliver cohesive, multi-product financial institution solutions. This role requires broad knowledge of Fiserv’s enterprise offerings and the ability to understand how solutions must interoperate to meet complex client needs. Acting as the client’s advocate, you will often drive and influence integration strategies to ensure seamless, scalable, and effective outcomes. You will be a key contributor to winning new business, strengthening long-term client relationships, and supporting the successful growth and retention of Fiserv’s largest customers.

What You Will Do

• Partner with Sales Executives to qualify opportunities, shape pursuit strategies, and support complex sales engagements.
• Collaborate with Relationship Management to understand client needs and help define strategies to achieve their business objectives.
• Engage senior financial institution leadership, including C-level executives, as well as operations leaders, to assess business challenges and strategic priorities.
• Work closely with product and sales leadership to propose and position comprehensive, multi-product enterprise solutions.
• Serve as a strong client advocate by representing complex client requirements to Fiserv strategy, product, and senior leadership teams.
• Represent Fiserv leadership—alongside senior client partners—in executive-level relationship and strategic discussions.
• Develop and maintain solution maps that visually illustrate proposed and deployed solutions, including key integration points and dependencies.
• Partner with Relationship Management, Account Executives, and Sales teams to successfully drive saves, renewals, and new logo acquisition.

Experience you'll need to have:

• Bachelor’s degree or higher education.
• 8+ years of experience in client solutions consulting, pre-sales consulting, business consulting, or a related client-facing role within financial services, payments, or financial technology
• A minimum of 5 years of progressive experience in a leadership or senior advisory capacity within a mid-sized financial institution or in business or technology management roles supporting financial services organizations.
• Demonstrated experience to effectively manage several complex, cross‑functional projects, ensuring alignment, progress, and timely delivery amid shifting deadlines.

Experience that would be great to have:

• Master’s degree.
• Experience with Fiserv Core Processing Platforms or Surround Solutions and/or comparable banking, core processing, and financial technology platforms.
• Previous experience holding a senior executive technology leadership role (CTO, CIO, or VP of IT) within a mid‑to‑large financial institution, overseeing enterprise‑scale technology and business initiatives.
• Experience supporting modernization, transformation, or platform migration initiatives
• Familiarity