Student Advisor

 

Alliant University is a professional practice University committed to excellence in four areas:  Education for Professional Practice, Scholarship, Multicultural and International Competence and Community Engagement.  The University provides students with the highest quality of education through excellence and innovation in academic scholarship, applied training and research, and community service, particularly to underserved populations.  Through its Mission, the University's goal is to equip students with the competencies they need to provide public benefit and make an impact in their communities by addressing major contemporary social issues.  Core competencies of the University's training programs include cultural diversity, which is infused in courses and field placements and is manifest in the diversity of its students, faculty.

 

Our Mission:
Alliant University prepares students for professional careers of service and leadership, and promotes the discovery and application of knowledge to improve the lives of people in diverse cultures and communities around the world.

 

Our Vision:
An inclusive world empowered by Alliant alumni.

 

Our IMPACT Values:

• Inclusion: We value and engage the rich diversity of the Alliant community.
• Mentoring: We provide guidance and create enabling environments for success.
• Passion: We bring enthusiasm, creativity, and authenticity to our work.
• Accountability: We act with integrity and responsibility in all we do.
• Communication: We are responsive, transparent, and respectful in our interactions.
• Teamwork: We collaborate to develop innovative solutions for our community.

 

 

Position Summary:

Under the general direction of the Manager of Student Advising, Campus Director, or Associate Director, Student Engagement, the Student Advisor (SA) will work to ensure the academic student success of Alliant’s student population enrolled in Alliant degree or certificate programs.  The SA performs a variety of academic advising and student service functions, including student outreach, course registration, degree audits, tuition payments and financial aid assistance. 

The incumbent must be able to organize and plan work and be capable of handling multiple assignments; prioritizing them in a constantly changing work environment. This position requires multi-tasking abilities, exceptional interpersonal/cross-cultural communication skills, the ability to complete tasks with accuracy and meet deadlines and take the initiative and demonstrate the ability to effectively problem-solve. 

The SA will be responsible for monitoring the progression of students from admission to commencement.  They will ensure open lines of communication with campus departments to proactively resolve student issues and provide exceptional customer service. The SA handles sensitive information necessitating considerable use of tact, discretion and judgment; and must exhibit a high level of professionalism. 

 

Salary Range: $25.64 – $27.69 an hour ($50,000 – $54,000 annualized) Full-Time, Non-Exempt.

Benefits Plans Include: Medical/Prescription, Dental, Vision, Health Care & Dependent Care Flexible Spending Accounts, Voluntary Life and AD&D, Voluntary Benefit Plans:  Accident, Critical Illness, or Hospital Indemnity Insurance, Legal Plan, Transportation Spending Account, Employee Tuition Waiver.

 

Minimum Qualifications:

Education: Bachelor’s Degree from an accredited four-year college or university. Master’s Degree in College Student Personnel services preferred.

Experience: Two (2) years of professional experience in a post-secondary institution. preferred; 

Certifications, Licenses, etc.: None.

 

Skills:

•             Proficient computer skills, in particular with Microsoft Office Suite, Campus Nexxus Student, Salesforce/Starfish or other CRM software.

•             Excellent customer-service skills, including sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse background.

•             Ability to work effectively as a team player; highly motivated, focused and results oriented.

•             Excellent oral and written communication skills.

•             Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times.

•             Ability to manage multiple tasks according to required deadlines and mainta