Program Coordinator - Regional Hub (THRIVE)

Department:

SOM Wichita Psychiatry and Behavioral Sciences

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Wichita THRIVE

Position Title:

Program Coordinator - Regional Hub (THRIVE)

Job Family Group:

Professional Staff

Job Description Summary:

The Regional Hub Program Coordinator provides operational and administrative support for the Thrive Kansas Digital Mental Health Initiative within an assigned Rural Health Transformation Program (RHTP) regional hub. This position coordinates day-to-day implementation activities, training and onboarding logistics, meeting and communication activities, documentation and record management, and project tracking. The role serves as a key resource for participating sites, community health workers (CHWs), providers, implementation partners, and regional leadership, helping ensure regional activities are completed efficiently, consistently, and in alignment with project timelines, reporting requirements, and continuous quality improvement (CQI) processes.

The Thrive Kansas Digital Mental Health Initiative is a grant funded, statewide, evidence-based digital therapeutic strategy designed to expand access to treatment for depression, substance use disorders (SUD) and other mental disorders in rural Kansas. The initiative deploys clinically validated computerized mental health interventions supported by community-based facilitation and integrated into rural primary care, behavioral health, and community settings.

We are currently recruiting for three program coordinator positions.

Job Description:

Job Duties

Regional Deployment & Site Coordination

• Track completion of regional onboarding, deployment, and access setup activities for participating sites. Maintain deployment task lists, implementation documentation, and project records.

• Schedule and coordinate deployment-related meetings and communications. Log, monitor, and route technical issues to appropriate project personnel and track issue resolution.

• Maintain records related to deployment activities, onboarding progress, implementation milestones, and site readiness.

• Support the Regional Hub Program Manager in monitoring implementation progress, identifying potential barriers, and facilitating successful deployment activities.

Training Coordination & Implementation Support

• Schedule and coordinate regional training sessions for providers, CHWs, supervisors, navigators, and program staff. Track training attendance, completion, certifications, and related documentation. Distribute training materials, reminders, schedules, and follow-up communications. Serve as the first point of contact for routine implementation questions and assist with resolving common operational concerns.

• Support onboarding and implementation activities for participating sites, organizations, and staff. Coordinate logistics and facilitate stakeholder communication to support successful adoption of digital mental health services.

Workforce & Program Operations Support

• Support onboarding logistics for CHWs, case management staff, and other program personnel. Maintain regional staffing rosters, contact lists, distribution lists, and workforce documentation.

• Coordinate routine communication among CHWs, supervisors, project staff, and participating organizations, and track operational issues and implementation barriers affecting program activities.

• Document workflow modifications, process updates, and operational improvements to help ensure consistency across participating sites and regional partners.

Evaluation, Reporting & Continuous Quality Improvement

• Track regional data submission schedules, reporting deadlines, and project deliverables. Coordinate meetings associated with evaluation activities, reporting reviews, and CQI initiatives.

• Document meeting notes, action items, decisions, and follow-up tasks, and maintain records for grant administration, reporting, and project documentation.

• Support preparation and dissemination of summaries, reports, presentations, slide decks, and stakeholder communications.

• Assist the Regional Hub Program Manager in monitoring completion of CQI action items and reporting requirements.

User Support & Access Coordination

• Coordinate logistics associated with participant, provider, and stakeholder support activities. Track access-related issues reported by users, CHWs, providers, and participating sites.

• Route user access concerns to the appropriate technical or program staff and monitor progress toward resolution. Ma