Venue Risk & Protection Support Specialist

Company Description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

Job Description

• Love what you do and leave your mark!
• 6 month fixed term opportunity
• A newly created opportunity within a highly collaborative and supportive team environment.

As the Venue Risk & Protection Support Specialist you’ll love data and the drivers of outcomes.  In this role you’ll analyse data and leverage your in depth understanding of venue operations to develop high-quality Risk & Protection insights for Endeavour Business Leaders. These insights will inform Risk & Protection initiatives and strategies, aiming to reduce business losses and mitigate risks related to criminal activity and team member wellbeing.

This position will see you collaborating with a broad set of stakeholders across ALH and the broader Risk & Protection function to understand related strengths & opportunities and to support in obtaining & providing datasets and reporting for relevant critical incidents, strategic initiatives and regular functional updates.

Sound good? Read on.

Here’s a snapshot of the Venue Risk & Protection Support Specialist responsibilities: 

• Support the Group Operations Risk & Protection Manager with analysis of datasets from across the Risk & Protection, and Care & Wellbeing functions, to deliver meaningful and actionable venue led insights & initiative development.
• Responsible for the extraction and cleansing of required data, and stakeholder engagement, to ensure timely updates to the ‘At Risk’ venue dashboard, programme, and overall governance.
• Support the Group Operations Risk & Protection Manager in providing fit-for-purpose reports that identify exception based, actionable insights for Operations Leaders and other business leaders.
• Support the Group Operations Risk & Protection Manager to construct, produce, and socialise regular Endeavour Leadership Team updates (monthly / quarterly) on behalf of venues, to provide information on shrinkage, criminal activity, and team member risk incidents, including progress with any strategic initiatives.
• Assist with the development and implementation of Risk & Protection strategies, based on data & insight opportunities to drive business improvement & cost savings.

Qualifications

Now let’s talk about you: 

• Thorough understanding of Venue Operations.
• Solid understanding of Endeavour Group POS and inventory management systems.
• Intermediate - advanced skills utilising Endeavour systems (Google Suite, Tableau etc).
• Proficient in presenting data in various forms for presentations (Google Slides). 
• Successful Venue Management experience.
• Data / analytics experience in a significant retail or commercial business.
• A curious, authentic approach, with the ability to build relationships with multiple stakeholders across various functions.
• The ability to remain composed and resilient when working under pressure.

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexib