Director RP New Business

At The Standard, you’ll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.
 
Ready to reach your highest potential? Let’s work together.

Step into the fast-paced world of plan installations as the Director of Retirement Plans New Business, where growth and collaboration drive our success. You'll have the opportunity to work closely with peers across various departments, fostering a culture of mutual support and shared success. In this pivotal role, you’ll lead plan installation teams with innovation and expertise, constantly seeking ways to streamline and enhance our processes and service delivery. As the primary liaison with the Sales team, you'll play a crucial role skillfully handling inquiries and escalations and ensuring smooth communication and problem-solving. If guiding teams, nurturing talent, and tackling challenges energize you, this role is for you! 

Job Summary 

• Build effective, efficient functional teams.   

• Ensure teams operate effectively and efficiently to meet customer needs. 

• Support product development, systems development, and sales. 

• Identify training needs and coordinate across teams. 

• Manage installation teams to deliver timely, accurate service and improve processes. 

• Build and champion networks to share experiences, information and expertise.  

 Skills and Background You’ll Need 

• A bachelor's degree or equivalent education/experience is preferred. 

• At least 8 years in the Retirement industry, with 3+ years leading installation teams 

• Minimum 5 years managing others 

• Experience in systems planning, customer service, and/or administration 

• Proven ability to organize and manage a functional business area  

Key Behaviors of a Successful Candidate   

In addition to hiring against the job responsibilities and requirements, our successful candidates clearly demonstrate the following key behaviors in their work:   

• Business Acumen: An expert in your field, you consistently share industry knowledge and leverage extensive experience. 

• Resourceful: A proactive professional who utilizes creative and critical thinking skills to analyze and resolve issues, manage processes, or address support requests effectively. 

• Solution Oriented: Identifies problems, asks pertinent questions, gathers information, and provides optimal solutions to stakeholders and customers. 

• Customer Focused: Demonstrates exceptional customer focus with an appropriate sense of ur