Jobs and Careers

Sr. Quality Assurance Manager

Newport Beach, United Statesfull_timeVerifiedPosted 2 Sept 2025

💰 $190,000/yr($163,000/yr – $190,000/yr)

About the role

Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Sr. Quality Assurance Manager to join our Quality Assurance and CMC Team reporting to the Director, Quality Assurance. In this role, you will be responsible for maintaining the medical device Quality Management System (QMS).

If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other Essential duties and responsibilities where you'll make the biggest impact…

Key responsibilities include, but are not limited to:

Perform product disposition
Complaint handling
Investigate deviations and determine corrective actions/preventive actions to address the root cause
Assess and approve change control records
Create and/or revise procedures, specifications, and processes for continuous improvement
Managing the device QMS

Evaluate device complaints and assess each case for reportability to ensure regulatory compliance
Collaborate with other departments, including Customer Experience, Medical Affairs, and Safety, to obtain missing complaint information
Classify device complaints and coordinate communication with external partners to support complaint investigation closure
Assess all device complaint files for completeness and reporting to the US FDA as per the targeted timeframes
Submit complete and accurate MedWatch forms to the US FDA
Monitor aged device complaints and ensure closure
Trend medical device complaint data and present during periodic quality meetings
Manage relationships with vendors and partners
Support both internal and external audits
Be adaptable and open to taking on Ad-Hoc projects and tasks as they arise
Office Location - Newport Beach (hybrid onsite Tuesday, Wednesday, and Thursday)
Other duties as assigned

Qualifications and Skills You’ll Bring to the Team…

Bachelor’s degree in a scientific, technical, or related field
13+ years of experience in the medical device industry
Strong understanding of US FDA 21 CFR 803/806/820 and global medical device regulations
Proficiency in Microsoft Office Suite and Smartsheets

Compensation & Total Rewards This is an Exempt position. The expected pay range for this position is $163,000 to $190,000. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations, including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more. We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn’t have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too.