System and Data Analyst – Safety, Provisioning & GRC - AuditBoard (Hybrid - Houston or Dallas, TX)

Company Description

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There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

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Job Description

AECOM Information technology is seeking a System and Data Analyst for Safety, Provisioning & GRC technologies.

This System and Data Analyst will manage AECOM’s Safety Systems, Employee Provisioning, and AECOM’s integrated Governance, Risk & Compliance (GRC) management solution using AuditBoard.

This position will offer flexibility for hybrid work schedules to include a combination of both in-office and telecommute/virtual work, to be based in either Dallas or Houston, TX.

Responsibilities

• Assess and understand the issues and challenges of AECOM organization and industry and how the supported applications seek to resolve those issues.  Specifically, you will be supporting the Safety Systems, Employee Provisioning and AuditBoard, an integrated Governance, Risk & Compliance (GRC) management solution
• Partners with technical resources and business resources to determine the appropriate solution to address the needs of the company.  Maintain a detailed understanding of how the applications are configured to meet customer’s business requirements.
• Independently or in collaboration with the Director, Safety and GBS Systems, work with stakeholders to identify and prioritize minor and major enhancements, and projects.
• Drive and lead ongoing support & enhancements for Safety Systems, Employee Provisioning, and AuditBoard, ensure managed services provider proactively resolve tickets and issues, troubleshoot, and diagnoses system problems.
• Partner with business stakeholders to understand needs, document requirements, and determine plan.  Collaborate & lead manage services resources to design, develop, configure, test and deploy solution from non-production environment to production environment for Employee Provisioning solutions using Informatica, Safety Systems, and AuditBoard.   
• Provide ongoing support and enhancements for provisioning data integration activities using Informatica environment (Dev, Test and Production). Look at opportunities to initiate and automate integrations for downstream applications. Collaborate with provisioning integration partners to improve integrations and remove unnecessary manual work.
• Perform data analysis for troubleshooting, data quality and integrity around primary database and downstream systems.  Perform necessary data clean up as needed.
• Support AuditBoard, a GRC solution, by directing partner to configure modules & functionality to ensure AuditBoard environment supports business needs; Solutions include but not limited to OpsAudit, CrossComply, ITRM, TPRM, etc.  Support AuditBoard questionnaires, calculations, data feeds, notifications, reports, custom objects, access control, and workflows. Drive additional support including granting/modifying access, updating/adding fields and performing data imports
• Define and document requirements for enhancements and submit documented requests for review, assignment and completion to managed services development or configuration resources, or 3rd party providers.  Provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are used at all times
• Defines detailed development tasks, task dependencies and estimates to complete work.  Ensure that requirements are well understood, developed, or configured successfully. 
• Plan and direct instance upgrades and patch updates as needed, ensures comprehensive testing protocol for instance updates, validate & certify all applications are ready for use after the upgrade completes
• Drive quality by directing resources on testing best practices, developing test plans and scripts and ensure successful UAT and test results.
• Adhere to change management policies by doing thorough development and testing in non-production environm