Technical Information Systems Administrator

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Summary:

Administers and coordinates the activities involving department technical information and ensures the efficient control and availability of technical information for the Operations Division facilities.

Posting Period: 6/23/2026

Location: Chelsea, MA

Salary: $81,880.91 - $110,707.99 Annually; $1,574.63 - $2,129.00 Weekly

Work Schedule: Monday - Friday 7:00am - 3:00pm

Key Responsibilities

• Assures efficient generation, updating and execution of records inventories and retention schedules.
• Performs and coordinates efficient cataloging, quality control, management, storage and distribution of information to and from the MWRA's Electronic Content Management systems.
• Based on assignment, may ensure the efficient utilization of computer-based database indexing systems. Coordinates efforts with MIS/Permitting/GIS/Field Operations and other units for appropriate support services for timely modifications, improvements and maintenance.
• Tests and evaluates plotting equipment, procedures, and supplies to ensure fidelity and continuity.
• Provides for reproduction of hardcopy and electronic, plans, specifications, shop drawings and other records maintained in the department's systems and Records Center (Walpole), as required by the department staff and other Authority staff as needed.
• Oversees the efficient, neat, safe and orderly handling and storage of all department documents.
• Maintains inventories of supplies, prepares supply usage forecasts, and makes product value comparisons.
• Serves as a primary contact for MIS department personnel and vendors on any equipment, network, computer and software problems.
• Based on assignment, may maintain technical reference library at the Technical Information Center (TIC), including installation of software, identifying the plant needs, making recommendations for new publications and improvements, updating the user group, contacting vendors, and maintaining an updated product/vendor inventory.
• Develops logical file structures on computer servers to store electronic documents, including manuals, specifications, images, drawings, etc. Assists in administering the server usage. Develops effective and efficient methods for retrieval purposes.
• Oversees the activities of reconciliation of documents among different media, including developing methods, performing comparisons, updating records, and documents all changes.
• Perform quality assurance/quality control (QA/QC) on consultant supplied electronic documents, including reports, manuals, and drawings. Documents the results and files the document into appropriate storage area. Reports any discrepancies.
• Oversees the engineering document conversion activities, including scanning, OCR, index, publishing, hardware and software upgrades.
• Provides training to department staff and others on all related hardware and software.
• Defines/executes backup schedules for all electronic files.

• Performs other related duties as assigned.

Required Qualifications

• Knowledge of library or information management practices and procedures as normally attained through an associate's degree in information science, library science, or related field; and
• At least four (4) years of experience projecting supply usage, drafting correspondence, documenting operating procedures, and administering computer-based records systems; or
• Any equivalent combination of education or experience.
• A valid Class D Massachusetts Motor Vehicle Operators License or driver's license from another state.

Knowledge and Abilities

• Proficiency with computers and knowledge of Microsoft Office Suite.

• Working knowledge o