Financial Aid Coordinator, Fraud Prevention

Position, Department: Financial Aid Coordinator, Fraud Prevention, Student Success & Engagement

Type of Position: Full-time Hourly, Non-Exempt

Work Schedule, Hours per week: Monday-Friday, 8:00 AM to 5:00 PM, 40 hours per week

Pay Range:  $20.47-$26.35 and determined based on relevant years of work experience.

Opportunity for hybrid schedule: No

Benefits Category: Full-time Benefits 

Position Summary: The Financial Aid Coordinator plays a vital role in protecting the college from identity theft, financial aid fraud, and abuse. This position is responsible for identifying and investigating suspicious activity, monitoring fraud-related trends, and ensuring accurate and timely reporting. The Coordinator supports compliance with federal regulations and internal policies while collaborating across departments to maintain a secure and student-centered environment.

Required Qualifications:

• Bachelor’s degree
• 1–2 years of experience in fraud detection, investigation, or analysis; experience in financial aid or cybersecurity preferred.
• Strong understanding of fraud detection methodologies and technologies.
• Proficient in Microsoft Excel and capable of leveraging data analytics to detect patterns and trends.
• Strong analytical and problem-solving skills; ability to document findings and make data-driven recommendations.
• Excellent verbal and written communication skills; able to communicate complex information clearly and professionally.
• Knowledge of regulations governing the higher education and financial aid sectors.
• Ability to maintain confidentiality and handle sensitive information with discretion.

To be considered for this position we will require an application, resume, and cover letter.

*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.

Position Details: Job duties include but are not limited to:

• Assist in coordinating a cross functional fraud prevention team to support fraud prevention initiatives.
• Oversee and manage student communications related to identity theft or fraud disputes, ensuring prompt resolution. 
• Analyze trends and incidents to identify and mitigate fraud and abuse risks. 
• Compile, summarize, and maintain documentation for internal reporting and regulatory compliance. 
• Support the institution’s Identity Theft Prevention Program by identifying risk factors and detecting potentially fraudulent activity.
• Develop, implement, and maintain fraud prevention programs and procedures to mitigate risk and ensure regulatory compliance.
• Conduct thorough investigations into reported or suspected fraud cases, including documentation and recommendations for resolution.
• Communicate findings and process improvement recommendations to the Director of Financial Aid and/or Supervisor.
• Ensure compliance with federal regulations, including Title IV Program Integrity Rules prohibiting incentive-based recruiting or admissions.
• Compile confirmed fraud incidents and report findings to the Senior Financial Aid Compliance Coordinator for OIG referral.
• Monitor evolving fraud schemes, technologies, and regulatory updates to refine strategies.
• Conduct internal audits to verify compliance with fraud prevention policies and procedures. 
• Educate staff on fraud detection and prevention strategies through training or resource sharing.
• Assist with financial literacy, default management and skip tracing.
• Perform other duties and participate in special projects as assigned by department leadership.

*Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.

About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the n