International Client Trainer

Description

As a MEDITECH trainer within our International team, your facilitation enables clinical and/or administrative professionals to successfully utilize our fully-integrated, interoperable Enterprise Health Record (EHR). Drawing on your strong clinical or financial experience, you will educate other healthcare professionals on how to best leverage technology in order to care for their patients. 

As a member of our Client Services team, your job would involve:

• Leading the training and installation of our EHR
• Acting as the primary contact for clients throughout the implementation process
• Project management of a clinical or administrative software install
• Multi-tasking and communicating with staff members across multiple MEDITECH applications
• Providing customer service and troubleshooting application software issues
• Working on a team with programmer analysts to resolve any technical issues
• Working on group projects, interacting with development staff, and mentoring co-workers
• Processing requests for system enhancements or modifications to our evolving software
• Designing and maintaining application documentation
• Updating and maintaining an online project tracking system
• Traveling up to 25% of the time internationally to conduct new customer training.

Requirements

• Bachelor's degree in Business, Liberal Arts, Social Sciences, Science fields and/or applicable training, customer service or related Military experience. Travel abroad experience is a plus, but not required.
• Candidates with experience in any of the following areas will be given high consideration:
  • Administrative: Registration, Scheduling, Medical Records, Referral Management, or Coding
  • Clinical: Nursing, Pharmacy, Radiology, Physician Office, Emergency Department, Operating Room, Laboratory, Ambulatory, Social Work or Behavioral Health
• Exceptional written and verbal communication skills
• Strong interpersonal and presentation skills
• Ability to work independently and as part of a team
• Project management skills
• Strong organizational skills
• You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption. 

This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.  

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.