Sr. Threat Response Analyst (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

CrowdStrike believes that diversity and inclusion among our organization is essential to our success as a global company, and we seek to attract, retain and empower the industries best and brightest from a diverse talent pool.
 

The CrowdStrike OverWatch Elite team is seeking a customer-centric individual, proficient in endpoint threat hunting, to act as a trusted advisor and resource to OverWatch Elite’s managed threat hunting customers.

OverWatch Elite Threat Response Analysts act as a customer engagement add-on to the Falcon OverWatch managed threat hunting service by collaborating with clients, empowering them to act to threats with speed and confidence.
 

On a daily basis, the OverWatch Elite Threat Response Analysts develops a meaningful partnership with the client by exchanging threat intelligence with clients, providing threat briefings to diverse audiences, drafting communication around threat detections, performing hypothesis & statistical driven hunts, leading customer meetings, and acting as liaison between customers and threat hunting teams. Threat Response Analysts spend 30%-40% of their time threat hunting and 60%-70% of their time engaging with clients on emerging threats, hunting operations, and what OverWatch is seeing in the threat landscape.
 

The OverWatch Elite team delivers a ‘White Glove’ service to augment OverWatch threat hunting and provides a personal consultative threat response experience to customers that want to engage with proactive, professional, helpful threat hunters.
 

To succeed as an OverWatch Elite Threat Response Analyst you must be an adaptable team-player who loves learning. You must be familiar with threat hunting operations and possess the technical problem-solving skills that enable our customers to stop breaches. Customer service skills are critical to this role’s success.
 

What You'll Do:

• Develop high-quality customer deliverables that meet the expectations of the service OverWatch Elite provides its customers.

• Hunting for threats, anomalies and cyber-related disruptions on customer endpoints.

• Performing threat analysis, deep-dives and incident assessments.

• Researching and assessing customer's threats and IOCs.

• Conducting ongoing customer environment assessments.

• Holding quarterly customer security report presentations.

• Conducting research and presenting threat briefings to a large audience.

• Provide subject matter expertise and insight to clients about industry attack trends and defenses by developing and maintaining thorough awareness and understanding of evolving threats, adversaries and intrusion trends.

• Development and delivery of high-quality threat briefings, reporting and presentations to customers by providing actionable intelligence.

• Collaborate with interdepartmental teams to help detect new, interesting or unique threats and mitigations based on hunting observations.

• Build advisory relationships with customers and continuously exceeding client expectations.

• Guide clients through Threat Response findings and providing subject matter expertise for response activities.

• Gather client input and feedback across customer base to influence service roadmaps.

• Mentor threat response analysts.

• Lead strategic team projects.

• Act as a point of escalation for analysts within assigned region(s).

What You’ll Need:

• Trustworthy, motivated, eloquent, collaborative, dependable, and driven personality that wakes up every morning with a desire to exceed the clients expectations.

• Bachelor’s degree in information security or related discipline or the equivalent of four (4) years or more in the industry as job experience.

• Two (2) or more years of significant client-facing experience.

• Prior cyber experience in four (4) or more of the following:<