Regional Quality Program Mgr. -Galveston Quality Management (Onsite - 1 day remote)

JOB DESCRIPTION
Scope: The Regional Quality Program Manager (RQPM) supports all community Quality, Patient Safety, Accreditation and Performance Improvement activities to include all federal, state and local regulatory compliance across the UTMB Health System network of hospitals and ambulatory services.

Function: The RQPM serves as an integral member of the UTMB Quality Department and Healthcare Safety Department, working as a partner with senior leadership in developing, executing and monitoring excellence in the delivery of patient care.

EDUCATION & EXPERIENCE
Minimum Qualifications:
Bachelor’s degree in a clinical field, health management or health related field and five (5) years of progressive responsibility, which includes clinical and quality management experience/process improvement/accreditation or comparable experience.

Preferred Qualifications:

• Master’s degree in a clinical field, health management or health related field 

• Specialty certification in quality, safety or accreditation

• Project management experience

• Lean and/or Six Sigma experience

LICENSES, REGISTRATIONS OR CERTIFICATIONS
Required: N/A
Preferred: Specialty certification in quality, safety or accreditation

Job Functions: 

• Assists the Director, Department of Quality and Healthcare Safety in the execution and advancement of annual performance improvement plans including supporting education, facilitating project team meetings, and developing communications.

• Facilitates and participates in the development and implementation of assigned new initiatives, programs, services and relationships to improve clinical and operational performance, to enhance services and outcomes, and to enhance margins using a disciplined, team-based design and rapid cycle improvement methods.

• Performs analysis of various aspects of operations, tracks initiative progress, and monitors evaluative measures and reports accordingly.

• Performs critical reviews of published reports and identifies best performing practices related to target processes to facilitate evidence-based practice and management.

• Works collaboratively with hospital leadership to develop plans to address annual patient safety and PI priorities and align it with UTMB quality and safety plans/priorities.

• Facilitates/participates in and may lead collaborative interdepartmental approaches to develop and enhance an integrated system of care, including data management and methods and tools (e.g. PDSA, lean, causal reviews, FMEA, etc.).

• Works with the UTMB Quality Director to establish, implement, and monitor service level agreements and department performance standards and the appropriate use of organizational resources.

• Responsible for recruitment, retention, development and ongoing management of assigned staff.

• Prepares reports as requested by the Chief Medical Officer, Hospital Leader(s), Hospital Leader(s) and the UTMB Director of Quality and Safety.

• Serves as liaison between UTMB Department of Quality and Healthcare Safety, departments and local groups to facilitate collaborative programs.

• Ensures adherence to internal controls and reporting structure.

• Disciplined change management and performance improvement techniques.

Salary

$89,000 - $116,000; Salary commensurate with experience