Director, Program Underwriting - E&S/Specialty (Emerging Markets Underwriting)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Emerging Markets is a specialized department within the Alternative Risk & Emerging Markets organization. ESS Emerging Markets team is focused on the exploration and discovery of emerging risks and unmet customer needs that are strategically aligned to generate new sources of revenue by leveraging traditional and non-traditional partnerships.  We are focused on creating current and future views of strategic market segments and industry verticals to help business partners make informed decisions on future product offerings and understand the impact of changing markets on current product sets.

In this position, you will be responsible for attracting, developing, and enhancing organizational offerings across all of ESS Underwriting Divisions and engaging on Enterprise efforts, as called upon, sometimes on a national scale. You will need the capability to recognize unique, potential connections and leverage Nationwide’s financial strength, brand value, operational excellence, world class underwriters, and strategic partnerships, to develop innovative solutions and create new sources of revenue.

This role will be accountable for the design, development and implementation of underwriting guidelines, rates, forms, procedures, operating models, distribution, and technology solutions.  You will work with enterprise partners, InsureTech, program managers, agents, brokers, and other strategic partners to create and implement inorganic solutions. You will be responsible for leading major process modeling, analysis and design efforts and be instrumental in the development of compelling business cases to decision makers. You will direct the activities and staff responsible for providing business performance management, organizational design, and business risk management capabilities. You will be responsible for ensuring account authorizations are strategically aligned with the department. To be successful, you will need to build and maintain strong effective relationships with internal business liaisons, external program managers, agents, brokers, and internal key partners.

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Job Description Summary

Are you a problem solver who can analyze highly complex risk and find insurance solutions that balance customer needs with business goals? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to help people solve real challenges, we want to know more about you!

As the Director, you will be responsible for directing the management of your respective Programs operation functions. You'll provide leadership, direction, and development to underwriting staff and program managers. You'll direct the review of your Program lines of business, ensuring individual risks meet underwriting guidelines. You will direct the rates and form filings development process. You will be responsible for ensuring account authorizations meet program strategies of the department. In order to be successful, you will need to build and maintain strong effective relationships with internal business liaisons, external program managers, and other key partners. You will direct the communication of department initiatives and goals.

Job Description

Key Responsibilities: 

• Drives the sales and underwriting relationship for complex Programs products and services. Responsible for establishment of program goals and metrics for the department; ensuring alignment with business scorecards. Provides department forecasting related to trends and profitability; takes action based on results as needed.

• Directs the program manager relationships/results, and recommends corrective action if necessary. Understands business needs and identifies new business opportunities.

• Reviews highly complex (e.g. including D&O, E&O, Employment Practices Liability, Medical Professional Liability, Contractual Liability, Cyber Liability, Shared and Layered Property, General Liability, Excess, auto, Recreation Marine, Energy, Environmental, Inland Marine, Warranty and Workers Compensation) individual risks, programs, or referrals within assigned vertical from program managers and declines or accepts business based upon information necessary to make the decision.  Some of the risks could be multinational or have alternative arrangements in place that make them unique.  Approves