Project Manager (Spanish Speaking)

This is a remote position.

ABOUT THE ROLE

We are looking for a Project Manager with 2-3 years of experience. As we're growing in scale, we have a rising number of clients in the region that are reaching out to us for customizing, enhancing and deploying these events for them. This growth has created a need for a seasoned, experienced leader to step up and liaise between clients and our development hubs, organize our project activities, set client expectations, prioritize operations and ensure quality delivery.

RESPONSIBILITIES

• Manage a portfolio of events at any given point of time and plan event delivery schedules

• Full event life cycle ownership: successful event delivery will include full-service delivery from handover from pre-sales to post-event closure calls

• Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones

• Work with development and event setup teams to ensure event customization and client requests are delivered on-time

• Report on event success criteria results, metrics, test and deployment management activities

• Employ project management practices and engineer processes to ensure the team can deliver high-quality results to each client to compel them for renewals

• Prepare estimates and detailed project plan for all phases of the project

• Procure adequate resources to achieve project objectives in planned time frames

• Manage the day-to-day project activities and resources and chairs the project management team meetings

• Monitor staff performance and complete performance reviews

• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership

• Understand inter-dependencies between technology, operations and business needs

• Ensure technical accuracy, scalability and quality of event through collaboration with development teams

• Measure and optimize processes to increase renewal rate of customers and their satisfaction scores

• Conduct post-event calls to collect candid feedback from customers, capture testimonials & create follow-up actions on each feedback item

• Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors and key stakeholders

• Coach, mentor, motivate and supervise project and program team

SKILLS

• Bachelor’s Degree in computer sciences or equivalent work experience

• Fluent in Spanish and English

• 2-3 years of project management experience, including tracking and planning projects

• 2-3 years of experience working with business stakeholders within a cross-functional matrix environment

• Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective  

• Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment

• Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities