Corporate Travel and Events Security Manager

See yourself at Twilio

Join the team as our next Corporate Travel and Events Security Manager

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to establish and manage a preventive and proactive travel risk and event security program that minimizes the likelihood of an incident and mitigates the impact of any unavoidable events to lower residual risk. The role will maintain situational awareness of exposure using various intelligence gathering tools to keep the Corporate Security Operations & Intelligence team updated on situations that could affect traveling employees and event attendees. The role will also support the Corporate Security team in its mission to protect Twilio’s most important asset, its people, and enable the growth of business lines. This position will be based remotely within the US and will report to the Director, Corporate Security Operations & Intelligence.

Responsibilities

In this role, you’ll:

• Lead travel security logistics for large scale events
• Identify, analyze, and explain the present or future needs for proposed travel security initiatives to senior management
• Build, execute and continuously improve security policies, planning protocols and operating procedures for off-site events, coordinating closely with Executive Protection team, 3rd party vendors and external event management
• Oversee execution of event security plans, including coverage requirements, scheduling and management of 3rd party security personnel
• Lead large cross functional initiatives, and collaborating with management from Legal, HR, Benefits, Mobility and Travel teams
• Understand and educate security leadership on travel security technology and its capabilities
• Conduct risk and vulnerability assessments

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor’s degree (advanced degree preferred) in business, security, or a related field and/or 6 yrs+ of experience with increasing scope, responsibility, and complexity at a multinational company (combined public/private sector experience considered)
• Proven track record of successfully managing event security through third party vendors and teams
• Fluency with comprehensive safety and security models, including risk assessment methodologies, executive protection protocols and active and passive security measures
• Demonstrated decision-making, critical thinking and problem-solving skills
• Strong interpersonal, verbal and written communication skills
• Able to effectively interact with stakeholders at various levels including c-suite

Desired:

• Prior large event/travel security management work experience within the tech industry
• First Aid/CPR/AED Certified Trainer preferred, or ability to obtain instructor qualification.

Location 

This role will be remote and based in the USA. 

Approximately 35% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build