Revenue Cycle Management - Lead Patient Account Collection Specialist

Description

Lake Butler Hospital is a critical access hospital in North Florida providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT Scan) services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment.

We are seeking a knowledgeable Lead Patient Account Collection Specialist to join our team!

For full-time employees, we offer medical benefits, paid time off, 401k after one year of service, discounts at Willow Cafe and more!

In conjunction with the Director of Revenue Cycle Management, responsible for safeguarding the company’s accounts receivable and assuring the company’s collections are maintained at acceptable standards while continually striving to decrease the days outstanding in accounts receivable and maximizing the incoming cash flows by overseeing the day-to-day collections. Improve overall rate of collections on gross charges for all financial classes. Makes recommendations regarding bad debt and Indigent Care qualifications as needed. Welcoming and helpful attitude towards all patients and clients.  Perform other duties as required by the Director of Revenue Cycle Management. 

Requirements

Education: Requires high school diploma or equivalent.

Experience: 4-6 years experience in medical collections required. 

Skills: Excellent grammar and communication skills. Strong customer service skills.

Knowledge: Knowledge of Medicare, Medicaid, and insurance structure and payment policies.

Abilities: Accurate, flexible person who is meticulous to detail and adept at solving problems. Results driven.  Self-starter. Displays responsibility to confidentiality aspects of medical/financial information. Pleasant attitude in dealing with the public and various levels of staff. Ability to type 45 wpm, use a 10-key calculator. Ability to read and understand the benefits for all insurances.

Equipment Used for Job: Computer, Calculator, Fax Machine, Xerox Machine, Telephone System.

Lake Butler, Alachua, Gainesville, High Springs, Lake City, Macclenny, Fort White, Glen Saint Mary, Starke, Keystone Heights