Director of Analytics and Systems Integration

Summary of position: 

The Director of Analytics and Systems Integration is a cross-functional leader who uses their technical skills and vision to improve processes and demonstrate success for Walker programs.  The Director uses data to demonstrate the success or gaps in Walker programs for all Walker clients and to recommend improvements to policies, programs, and practices to better meet our mission.  The Director works with managers to design effective data collection tools to populate data visualizations that deliver the right data for Walker managers to effectively manage their programs and demonstrate successful outcomes.

The Director’s critical functions are:

• Manage Walker’s data reporting and analysis systems to providing scheduled and ad hoc reporting and evaluation of Walker process and outcome measures to inform decision making. 
• Define measures clearly and ensure data quality and consistency through rigorous data governance  
• Design, implement, and support dashboards and other analytic tools that provide Walker teams with actionable data for treatment, evaluation of initiatives, and improving program outcomes.  
• Identify Walker priorities for Tableau, negotiate deliverables with vendor, and manage project to completion
• Responsible for ensuring accurate and timely reporting of demographic, service, financial, and outcome information as required by internal and external stakeholders (e.g., licensing reporting, grant reporting, internal improvement efforts)
• Ensure consistent upgrades to key systems (e.g., myEvolv)
• Project manage new system implementations to improve data collection, reporting, and/or analysis
• Lead program managers in annual Logic Model goal setting and quarterly improvement process
• Collaborate with managers, directors and VPs in developing and evaluating an Improvement Plan following the Plan-Do-Study-Act cycle
• Work with CIO on risk assessment, goal setting, and mitigation strategies

Education

 Required: Bachelor’s degree in information management, data analytics or related field; coursework in evaluation, statistics, and / or research methods. 

Preferred: Master’s degree with coursework in evaluation, statistics, and / or research methods.

Experience

Required: At least 3 years in a position responsible for database management, analytics, and/ or data visualization; experience in project management; demonstrated ability to lead a team in goal planning; experience extracting data from databases (e.g., Access, SQL); experience with statistical software (e.g., SPSS, SAS, Stata); demonstrated experience using data visualization tools (e.g., Tableau, Power BI); experience following research design and participating in evaluations; experience analyzing and interpreting data, reports and general statistical information.

Preferred: Experience at designing and carrying out small- to medium–scale program evaluations or research initiatives; experience accessing and employing large datasets for benchmarking.

Mental Abilities

Required:  Detail oriented, analytical thinker with excellent problem solving abilities and human-relations skills; ability to design and write reports and present data and ideas clearly and accurately; excellent writing and communication skills; able to develop and adhere to project deadlines; able to take initiative and to work independently; strong teamwork orientation; good visual/graphical communication skills; able to communicate with both evaluators, researchers, and other experts and with non-experts.

Physical Abilities