Director of Casino Operations - Full Time, Slots (Harrah's SoCal)

Responsible for the management of all Slot Operations, Slot Performance & Casino Beverage, ensuring that the departmental goals are achieved and maintained.  Sets strategic direction for all the above departments.  Develops short and long-range plans that contribute to excellent customer service, and increased revenues while maintaining appropriate margins. 

Our ideal candidate: 

• College education or equivalent experience
• Must possess strong leadership and coaching skills
• Strong gaming, managerial, administrative, and financial acumen skill
• 4 to 6 years' experience in Casino Operations Management
• Demonstrated ability to communicate effectively, both verbal and written
• Demonstrated ability to deal effectively with employees at all levels
• Strong organizational and analytical skill
• Computer literacy
• Acts as a role model to other employees and always leads by example
• Adheres to all regulatory, company and department policies and procedure
• Must project professionalism and possess excellent verbal and written communication skill

About the role: 

• Responsible for directing and supervising slot operations, slot performance and casino beverage teammates.
• Works to promote the continued integration of casino operations (table games, slot operations, slot performance and casino beverage)
• Plans machine moves, configurations, game adjustments, conversions, and new game availability to consistently maximize the profitability of the slot floor.
• Coordinates slot moves, modifications, upgrades and installations with vendors, regulatory agencies, and support areas.
• Oversees budgets to ensure the departments runs efficiently to achieve established fiscal and performance goals.
• Conducts regular slot/video performance analysis to determine efficient machine mix and maximize profitability.
• Oversees the development, implementation, and review of the slot product, ensuring integrity and product reliability.
• Responsible for regulatory, departmental and company policies.
• Maintains good relationships with vendors.
• Works with Tribal Gaming and Compliance on all regulatory/compliance procedures.
• Conducts effective analysis and reporting on slot products to maximize revenue. 
• Responsible for oversight of departmental initiatives related to Casino Beverage including hiring, training, process/procedure development, and product/equipment/supplies acquisition and installs.
• Develops short- and long-range plans (revenue, expense, capital, promotional service) in Casino Beverage, Slot Operations and Slot Performance.
• Ensures beverage pricing to stay competitive with surrounding casinos while increasing revenue.
• Oversees beverage product cost control methods and procedures. 
• Oversees the appearance of all facilities and service areas and follows-up to ensure cleanliness standards are at the highest level. 
• Ensures legal compliance with federal, state gaming and ABC laws.

A few more things: 

• Must be able to maneuver to all areas of the casino, including in and around pit areas. 
• Must be able to lift up to 10 pounds and carry up to 5 pounds. 
• Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. 
• Must be able to work at a fast pace and in stressful situations. 
• Must be able to read, write, speak and understand English. 
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, dust, and respond to visual and aural cues.

Salary: $140k per year, depending on experience.

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah’s Resort Southern California reserves the right to make changes to this job description whenever necessary.    

Harrah’s Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religi