Medicaid Billing and Collections Specialist

Phoenix Home Care is adding a Billing and Collections Specialist to our Springfield, Mo team!!

Do you want to make a positive impact? Do you care about people? Do you want to be a part of a fun and growing team? Join our Billing and Collections Team at Phoenix Home Care and Hospice!

Things you should know:

Team work! We are an extremely Collaborative team, always looking for ways to improve processes to provide better care to our patients and clients.

We work hard and have fun doing it!

We are not a "cookie cutter" workplace! We love individual personalities and encourage our staff to be themselves!

Positive attitudes and positive people create a positive workplace!

This candidate is responsible for quality services in a timely manner. The specialist must possess a great working attitude and while exercising accountability and professionalism in a fast-paced atmosphere. This role reports to Revenue Cycle Management. This position is M-F 8:00am-5:00pm in office.

This is an entry-level position but requires much attention to detail and high levels of accuracy.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401K
• Life Insurance
• Short Term & Long Term Disability
• PTO
• Training & Development
• Wellness Resources
• On-site fitness center

Responsibilities

• Work visit exceptions daily in software fixing the issue
• Post charges weekly
• Understanding Medicaid, Managed Medicaid and Commercial Insurance regulations
• Submit claims in a timely manner
• Recognize and work claim denials and errors and know timely filing for each payer
• Ensure proper follow up using AR (Aging Reports), EOB's (Explanation of Benefits), and/or other correspondence
• Recognize payment errors (using payer contracted rates)
• Abide by HIPAA regulations
• Communicate well with peers and administration
• Perform other duties as assigned

Knowledge, Skills and Abilities

• Self motivated.
• Ability to work independently and in a team.
• High School diploma or equivalent.
• Willing to take on new tasks.
• Basic bookkeeping skills.

• Must have a minimum basic knowledge of keyboarding, personal computers, and Microsoft Office (including MS Word, MS Excel, and MS Outlook).
• Must be strong in customer service.
• Must have a strong phone etiquette with the ability to communicate well, both verbally and in writing.
• Must be reliable, have a great attitude, and possess a strong work-ethic.
• Must be detailed, accurate, organized and have the ability to multi-task.

#ZRLead

Requirements

• Previous experience in billing/collections preferred
• Self-motivated
• Ability to work independently as well as in team
• Ability to Multitask and stay organized
• Willing to take on new tasks
• Operate standard office equipment
• Basic bookkeeping skill
• Ability to communicate and work well others
• Maintain a professional courteous attitude
• Experience with medical billing and/or medical payer rules