Order Manager, Revenue Operations

 

Headspace and Ginger have recently merged to become Headspace Health! While roles are still being recruited separately on our respective websites, new hires from this point forward will be joining Headspace Health. For more information, please speak with your recruiter! 

 

About the Order Manager, Revenue Operations at Headspace Health:

This position reports to the VP of B2B Revenue Operations.  You will oversee the daily operation of order management while identifying and implementing improvements and initiatives into the process to assist in Headspace Health’s continued growth. If you love the Order to Cash process and Salesforce.com, no need to look any further.  This is a great opportunity for someone who is detail-oriented, organized, and has strong communication skills to join a thriving and fast-paced rev ops organization with cross functional partners in nearly every department at Headspace Health.

How your skills and passion will come to life at Headspace Health:

• Understand the Headspace Health B2B sales process from quote to cash with a focus on executing and optimizing post sales aspects
• Accurately enter customer orders, ensuring compliance to company policies/processes and appropriate order flow
• Liaise with Legal, Finance and/or Sales to resolve any issues identified in the booking of deals
• Perform month end close processes in partnership with Finance to reconcile data across systems
• Coordinate with Revenue Enablement, Legal, and Finance/Accounting to enforce best practices around deal structure, order form guidelines, and all other sale processes for a smooth booking process

What you’ve accomplished:

• Minimum of 3 years of experience in an post-sales revenue operations or order management role
• Prior experience with Salesforce.com required
• Prior experience with NetSuite preferred
• Prior experience with Conga Composer preferred
• Prior experience with Adobe Sign preferred
• Comfort in a rapid growth business environment – we move quickly and wear many hats
• Strong interpersonal skills with demonstrated ability to present technical content to general audiences
• Experience in project management and prioritization
• High performer with the ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment
• Prior experience with B2B required
• Experience in SaaS and/or Healthcare/Wellbeing sectors advantageous

How to get started:
If you’re excited by the idea of seeing yourself in this role at Headspace Health, please apply with your resume and a cover letter that best expresses your interest and unique qualifications.

Our Commitment to Diversity & Inclusion:   Diversity, Equity, Inclusion, and Belonging (DEIB) is at the heart of our mission to improve the health and happiness of the world. At Headspace Health, we are committed to bringing together humans from different backgrounds and perspectives while providing employees with a safe and welcoming work environment free of discrimination and harassment. We continuously strive to create a diverse and inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.   

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace Health. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

 

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