Channel Sales Specialist – Independent Dealer

Inside the Role

The Channel Sales Specialist supports the Fleet Services Group (FSG) by expanding and strengthening DTNA’s service sales through independent dealer channels. This role reports to the Manager, Channel Sales to execute sales programs, onboard new independent dealers, and drive revenue aligned with DTNA’s Go2030 strategy.

The Specialist will play a key role in growing non-traditional service channels, coordinating with internal stakeholders and external partners to increase parts and service sales, improve customer satisfaction, and ensure consistent execution of dealer programs.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $104,000.00 - $133,000.00 USD  

Pay offered dependent on knowledge, skills, and experience​  

  

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.  

What You Drive at DTNA

• Support Fleet Services Group initiatives to increase service penetration across new and existing dealer networks.

• Execute strategies that expand DTNA’s customer reach and deliver on the Go2030 vision for sustainable, customer-centric service growth.

• Build a foundation of trusted, high-performing independent dealers aligned with DTNA’s commitment to quality, uptime, and customer success.

• Channel Growth & Support

  Assist in identifying, onboarding, and supporting independent dealers to expand DTNA’s service network.

  Coordinate the launch and execution of new sales programs, campaigns, and promotions within the independent channel.

  Ensure alignment between DTNA, FSG, and dealer sales teams on objectives, pricing, and program updates.

• Dealer Relationship Management

  Serve as a liaison between independent dealers and internal departments (marketing, operations, finance, compliance).

  Support dealers with point-of-sale tools, training materials, and performance insights to enhance sales effectiveness.

  Track and manage dealer inquiries, feedback, and issue resolution to ensure a positive partnership experience.

• Sales Reporting & Analysis

  Monitor channel sales performance and provide regular reporting to leadership on KPIs, growth opportunities, and competitive trends.

  Utilize DTNA systems and dashboards to measure dealer participation, sales volume, and profitability metrics.

• Cross-Functional Collaboration

  Work with Marketing to develop communication materials and program content tailored to independent dealers.

  Partner with Finance, Legal, and Compliance teams to ensure accurate and compliant execution of dealer agreements and incentives.

  Support the creation of training and onboarding content in partnership with Learning & Development.

Knowledge You Should Bring

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience) and 2–5 years of experience in sales, dealer development, or channel management—automotive or commercial vehicle industry preferred.

• Strong communication, organization, and relationship-building skills.

• Proficiency with Salesforce, Excel, and data analysis/reporting tools.

• Ability to manage multiple projects and deadlines in a fast-paced environment.

• Willingness to travel up to 40% to support independent dealer visits, training, and events.

• An attached resume is required.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Fort Mill, SC US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.