Social Work Co-Ordinator

Organisation: Leicestershire County Council

Work Location:  County Hall, Glenfield, LE3 8RA

Worker Category:  Hybrid Worker

Salary: £25,998 - £27,273 per annum (pro-rata for part-time)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 31st January 2025 

Interview Date(s): 13th and 14th February 2025

About the Role

An opportunity has arisen for a well-organised and resilient individual to join the Children and Family Services as a Social Work Co-ordinator in the Business Support Team, to support with the Child Decision Making Panel.  This role is part of the wider Business Support Service and as such an important part of this role is to provide back up to colleagues across locality areas and to assist in handling urgent work on a day-to-day basis. 

What we offer:

• Guaranteed contracted hours. 
• Opportunities to progress within a large public sector organisation.
• Excellent Local Government Pension Scheme.
• Generous annual leave entitlement.
• Access to staff wellbeing and counselling service.
• Access to an employee discount scheme, providing a whole host of retail discount including your supermarket weekly shop and gym membership!
• Work for an organisation which 95% of our staff say is a good employer.

Main duties and responsibilities:

To maintain diaries, and associated records and to support all admin tasks for the Child Decision Making Panel for the Head of Service which is held weekly. This will include arranging the meeting and collating all associated documents, sending out invites for the appropriate cases being discussed, to professionals and typing up the minutes of the meeting. The minutes will need to be completed within 48 hours of the panel being held to be sent for approval.  Once these are approved, the minutes will need to be distributed to panel members. This task requires a high level of confidentiality, attention to detail and being mindful of the sensitive nature of the information being discussed

Maintain accurately and keep up-to-date, a range of computer-based monitoring systems to support service areas. Use these databases to produce ad hoc summaries and analyses of information, involving manipulation of data and creating new spreadsheets as required, to ensure the need for timely accurate and complete information, including CFS Software Systems as directed by managers.

To ensure that incoming and outgoing correspondence and generic inboxes and duty lines are appropriately managed/recorded/tracked/progressed and prioritised in accordance with service requirements.  

To compose and send out routine correspondence, emails, reports, minutes, and other such documentation.

Collect, interpret, and maintain statistical information including Health Assessments, medicals, and dental records, undertake a range of financial routines including BACS payments, petty cash and purchases and monitor budgets associated with service requirements.

Provide advice and/or information relating to the teams as required, including to partner agencies and members of the public.

To support the administrative resource within other locality offices as and when required which may involve working at other localities on a semi-permanent basis, to support locality teams when contractors and other visitors are on site..

 

About You: To apply for this post you must:

• Recognised Academic Qualifications e.g. 'GCSE', 'A' Levels, Vocational Quals, Professional/Further Education Quals in relevant area. NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience.
• Good computer skills, including MS Word, Excel, with the ability to use spreadsheets and perform basic data analysis.  To give evidence of establishing and maintaining manual and electronic admin systems. 
• Excellent organisational and customer care skills with good written and oral communication skills.  Ability to communicate clearly and accurately by telephone, in person or in writing to a wide range of people (internal and external).
• Experience of working in an administrative, financial and secretarial setting. 
• Able to produce accurate work to deadlines and give evidence of numeracy, literacy and statistical analysis skills.
• Able to work effectively as a member of a team and manage staff.
• Ability to prioritise own workload and work under minimum supervision, with a flexible approach to changing deadlines and priorities

You must also have an understanding of, and commitment to, equality, diversity and inclusion.

In additi