Software Engineer

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Responsibilities

Applies a systematic, disciplined, quantifiable approach for modifications of existing applications, simple changes, reports and request for services with minimal supervision.

• Designs and develops data storage systems, processes and enhancements for company's complex systems
• Leads the design of production storage environments
• Participates in group design discussions and expected to understand basic storage design
• Develops solutions and processes for reliable and stable data storage management, security , backup restoration, archiving and replication
• Requires only minor supervision to troubleshoot and make repairs on storage related incidents
• Basic Proficiency in Software Development, Software Design, Software Testing, Software Maintenance, Software Configuration Mgt. Software Engineering Tools and Software Quality
• Assists with the implementation of new or additional storage technology to improve infrastructure service locally and remotely
• Document processes and procedures related to the implementation and maintenance of storage solutions
• Demonstrates a relentless commitment to meeting and exceeding customers' expectations while also achieving the goal of reducing the risks and costs of providing services
• Works to build an effective partnership with the internal customer on a daily basis. Listens to customers and asks the appropriate questions to determine their requirements
• Collaborates with other parts of the organization as required to first share and analyze customer requirements and then develop and implement the best strategy and processes to meet those requirements
• Ensures that customers' concerns or service level incidents are addressed promptly and efficiently by personally troubleshooting and implementing solutions or escalating to the appropriate member of management
• Participates in the project management of storage solutions
• Schedules, plans, and performs periodic scheduled maintenance and tuning activities to optimize performance.
• Recommends, implements and measures best practices for storage solutions
• Adheres to service level agreements by following established SLA performance requirements
• Adheres to IT best practices by following established IT best practice performance
• Adheres to Incident Management process
• Adheres to Change Management process
• Adheres to Release Management process and performs assigned release actions.
• Adheres to Audit Management process and procedures and performs assigned actions to capture audit evidence criteria
• Completes special projects with minimum to no assistance from Manager
• Participates in individual professional development by completing an individual development plan, participating in mentoring activities, tracking and reporting of development, and communicating career path goals and objectives.
• Provides training, mentoring, and coaching to assigned resources

Qualifications

Qualified Candidates will have the following experience:

• 5 years of Windows application development
• WPF applications development
• ASP web application development
• 5 years of database development (MS SQL Server preferred)
• SQL, stored procedures, triggers
• Object oriented applications design and development with C# and/or VB.Net
• .NET Framework 3.5 and above
• Client-server and/or web service applications development

Candidates must have the following:

• Ability to interface with internal customers to determine software requirements
• Excellent communication skills, both written and verbal
• Strong problem-solving skills
• Strong attention to details
• Good organizational skills

Skills:

• Web services development