HUMAN SERVICES COUNSELOR II - 64006557

Requisition No: 880847 

Agency: Department of Health

Working Title: HUMAN SERVICES COUNSELOR II - 64006557

 Pay Plan: Career Service

Position Number: 64006557 

Salary:  $42,561.52 - $44,334.16 Annually 

Posting Closing Date: 08/07/2026 

Total Compensation Estimator Tool

HUMAN SERVICES COUNSELOR II

This is an internal promotional opportunity only. Only current DOH employees will be considered. 

 

The Human Services Counselor II is a professional position providing support and assistance to staff and pregnant women and families with newborns to optimize the home environment for their physical and mental well being. This is a child abuse/neglect prevention program. 

Your Specific Responsibilities:

Attends community meetings and represents the program/division. Attends community events, representing the agency, passing out promotional items and educating the public on the Healthy Families Program. Researches upcoming community events and completes registrations for the Gold Medal Dads team, FES team & Safe Baby Programs. Ensures staff have the appropriate materials to promote their programs and the larger DOH. Collaborates with the Safe Baby Supervisor, Gold Medal Dads Supervisor, FES Supervisor, and the Program Manager to ensure adequate staffing patterns at community events. Participates as the Program lead on the JWB Fatherhood Collaborative. Volunteers regularly to assist in planning and implementing community fatherhood events sponsored by the collaboration. Works with supervisors to determine staff training needs and provides both group trainings and 1:1 training to promote staff development. Provides new staff orientation and organization training; frequency to be determined as needed.

As a Human Services Counselor II, you will provide support to North, Mid and South County Healthy Families teams to organize and implement parent groups, graduations, and other parent events. Attends all planning meetings and events as requested. Locates venues and cultivates relationships to obtain space donations. Recruits guest speakers, entertainment and other vendors for group events. Will provide specialized consultation about community resources and training for HFP staff for all staff on HFP's Core Parenting & Child Development curriculum. 

Acts as the Program FSI Coordinator. Attends FSI side door meetings weekly. Reviews all incoming request packets for completeness. Works collbaoratively with Program Supervisors, PMs, and FSS to obtain necessary documentation. Completes data entry into the FSI system. Meets with families as needed. Visits each Healthy Families location weekly to build and maintain relationships.

Researches and disseminates information on affordable rental housing both in the public and private sector. Networks with non profit agencies and housing authorities to obtain information timely. Assists staff in assisting program participants complete applications. Researches and disseminates information on educational, vocational and employment opportunities in both the public and private sector, as well as community events for families. Researches, collects and disseminates safety alerts and recalls relating to children’s products. Researches, collects and disseminates free or low-cost family centered activities within the community. 

 

Required Knowledge, Skills, and Abilities:

Demonstrates motivation to learn & apply knowledge of infant and child development, family development and family planning.

Effectively applies basic counseling skills with families such as developing rapport, establishing & maintaining effective supportive professional boundaries, using active listening & reflection & empowerment to support families in reaching their goals.

Ability to establish trusting relationships.

Accepting of individual differences, experience and humility to work with the multifaceted families and their dynamics, and willingness to engage in building reflective capacity.

Maintains dependable, punctual work schedule appropriate to the needs of the program.

Willing to work a flexible schedule to meet the needs of families, which can include evenings and weekends. 

Ability to plan, organize and coordinate work assignments.

Ability to communicate effectively verbally and in writing.

Knowledge of basic computer software and ability to enter data in computer.

Has the skills and abilities to be an effective trainer.

Knowledgeable of the Healthy Families model and curriculum.

Possesses professional interpersonal skills.