Director, Product Lead, Funding, Liquidity & Payment Services

Job Description

What is the opportunity?

Lead operational, strategic, and delivery disciplines that enable Funding, Liquidity & Payment Services (FLP) to execute with clarity, predictability, and business impact. This role sits at the intersection of strategy, portfolio leadership, and organizational effectiveness ensuring the right initiatives are prioritized, resourced, governed, and delivered to support COO objectives

What will you do?

Portfolio, Program & Delivery Leadership

• Lead delivery of global, regional, and functional programs, ensuring business and technical outcomes are achieved on time, on budget, and at high quality

• Establish, champion, and continuously improve delivery frameworks, methodologies, and governance processes

• Oversee a portfolio of initiatives, ensuring visibility, health assessments, risk management, and alignment to strategic priorities

• Drive the creation and maintenance of a portfolio view, including demand, resource needs, dependencies, risks, and benefits realization

• Resolve conflicts across competing priorities across portfolios and facilitate timely executive decision making

Operational & Financial Management

• Manage organizational budgets, forecasts, and financial governance to ensure accuracy, transparency, and alignment with strategic plans

• Ensure program benefits are identified, quantified, monitored, and reported through organizational financial process

Governance, Reporting & Organizational Visibility

• Establish reporting standards and ensure clear visibility into portfolio project status and health

• Define and maintain reporting standards that provide timely insight into program health, performance, risks, and resource needs

• Deliver executive ready communication, narrative framing, and structured analysis to facilitate strategic alignment and informed choice

Change Leadership & Cross Functional Influence

• Drive organizational change required to adopt new processes, delivery models, and operating disciplines

• Build and maintain relationships with senior leaders

• Ensure teams are equipped with the communication, tools, and processes needed to operate with clarity and confidence

• Champion continuous improvement and the adoption of industry leading practices

What do you need to succeed?

Must have

• Bachelor’s degree in business, technology, or equivalent experience

• 7+ years of experience with a strong focus on project management/delivery

• A proven track record driving change and leading largescale programs or portfolios within a complex, global, matrixed organization

• Experience managing budgets, financial processes, and investment governance at scale

• Prior experience working in a large, geographically dispersed organization

• Strong understanding of organizational dynamics, and enterprise planning

• Ability to influence and align senior stakeholders across diverse functional areas

• Advanced analytical, problem-solving, and strategic thinking skills; able to synthesize complexity into clear action

• Strong written and verbal communication skills, capable of framing complex issues for multiple audiences

• Expertise in MS Office Suite (Outlook, Excel, Access, PowerPoint, Word, Visio, etc.)

Nice to have

Project Management Professional (PMP) Certified

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What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Opportunities to do challenging work.

• Opportunities to build close relationships with clients.