Director, Indirect Tax & Tax Transformation

Director of Indirect Tax & Tax Transformation

Lead Tax Transformation for the World's Largest Furniture Manufacturer

Ashley Furniture Industries is seeking a Director of Indirect Tax & Tax Transformation to lead our U.S. indirect tax function while modernizing how we use data, technology, and AI to drive smarter tax operations.

This isn't just a compliance role—it's a leadership opportunity to build internal tax capabilities, implement cutting-edge tax technology, and transform how a global enterprise manages indirect tax in a complex, multi-channel environment.

About the Role

As Director of Indirect Tax & Tax Transformation, you'll lead Ashley's indirect tax function (sales & use tax, property tax, excise tax, licenses, registrations, audits, notices, certificates) while driving practical modernization through data governance, automation, analytics, and responsible AI adoption.

You'll be a hands-on leader who digs into source data, transaction flows, and system limitations to identify root causes and build sustainable improvements—not just fix symptoms. You'll partner across Finance, IT, Retail, E-Commerce, Operations, and Distribution to establish reliable data, strengthen controls, and implement scalable tax processes.

What You'll Do

Indirect Tax Leadership

• Lead U.S. sales & use tax, property tax, excise tax, business licenses, registrations, audits, and notices
• Oversee multistate compliance, taxability determinations, exemption certificates, and nexus considerations
• Manage indirect tax audits, refund claims, voluntary disclosures, and controversy matters
• Build audit-ready documentation, workpapers, and support files

Tax Transformation & Technology

• Drive tax transformation strategy by identifying automation, data quality, and process improvement opportunities
• Implement tax technology (tax engines, certificate tools, workflow tools, dashboards, AI solutions)
• Establish data governance—define tax data requirements, ownership, validation, and reconciliation procedures
• Use AI responsibly (draft documentation, summarize tax law changes, identify data anomalies, organize audit files)
• Measure transformation impact (cycle-time reduction, improved data quality, stronger controls, audit readiness)

Business Advisory & M&A Support

• Advise Finance, Legal, Operations, Retail, E-Commerce, and Real Estate on indirect tax implications
• Support M&A transactions, restructurings, system implementations, and business model changes
• Research taxability issues, nexus considerations, marketplace tax, and refund opportunities

Team Leadership & Development

• Lead, coach, and develop indirect tax team members
• Build a culture of continuous improvement and process ownership
• Manage external advisors and tax technology providers
• Partner cross-functionally with IT, Finance, Accounting, Operations, and business leaders

What We're Looking For

Required:

• Bachelor's in Accounting, Finance, Tax, Business, or related field
• 10+ years indirect tax experience (corporate, public accounting, or consulting)
• Strong U.S. sales & use tax expertise—multistate compliance, taxability, certificates, nexus, audits
• Proven ability to manage complex projects, advisors, teams, and technology implementations
• Experience with process improvement, data quality, automation, or tax technology
• Excellent communication skills—able to explain complex tax issues to non-tax stakeholders

Preferred:

• CPA (or CMI – Sales Tax, CMI – Property Tax, MST, tax technology certification)
• Experience in manufacturing, retail, distribution, e-commerce, or real estate environments
• Hands-on experience with tax engines, certificate tools, ERP systems, dashboards, analytics, AI tools
• Indirect tax audit, refund claims, system implementations, M&A experience
• Big 4 or large corporate tax department background

Key Skills:

• Data-driven mindset—comfortable with transaction flows, source systems, data extracts, reconciliations
• Technology-savvy—Excel, ERP data, tax software, automation, AI (with appropriate controls and validation)
• Con