Promotions Coordinator

Position: Promotions Coordinator Hourly: $18.92/Hour/Negotiable Full-time – Negotiable Location: Gaming Division Reports to: Promotions Manager 

 

Responsibilities: 

 

• Ensure the highest standards of customer service are maintained. 

 

• Maintain an acceptable attendance record. 

 

• Report on working reliably and promptly. 

 

• Maintain a clean, well-groomed, and professional appearance. 

 

• Assist in analyzing the results of casino promotions and suggest improvements. 

 

• Access and update promotion systems as necessary. 

 

• Assist in proofing direct mail and collateral for accuracy. 

 

• Coordinate purchasing process for promotional prizes. 

 

• Disseminate information about promotions to appropriate departments. 

 

• Resolve guest inquiries via phone, letter, and email. 

 

• Assist in the smooth operation of promotional activities, including acting as an emcee. 

 

• Coordinate paperwork for promotional events. 

 

• Work closely with support departments involved in event execution. 

 

• Provide excellent guest service and flexible hours. 

 

• Adhere to all established rules, regulations, and policies. 

 

• Maintain compliance with workplace policies and procedures. 

 

• Adhere to the Casino’s Drug and Alcohol-Free Workplace Policy. 

 

• Perform other duties as assigned. 

 

Qualifications & Education: 

 

• High School Diploma or GED required. 

 

• Associate’s Degree in Marketing, Public Relations, or related field preferred. 

 

• One (1) year of experience in marketing/advertising or event promotions preferred. 

 

• Comprehensive knowledge of Microsoft Office applications. 

 

• Exceptional communication and organizational skills. 

 

• Excellent customer service skills. 

 

• Professional attitude and demeanor. 

 

• Knowledge of inventory and control systems. 

 

• Ability to meet physical requirements of the position. 

 

• Valid driver’s license, reliable transportation, and insurance required. 

 

• Must be able to obtain and maintain a Mohican Nation Gaming License. 

 

• Must pass a background check and do a drug screening. 

 

• Flexibility to work all shifts, weekends, and holidays.