IT Business Analyst – Senior/Specialist (ITBA-SS/AHSO) – Non-permanent

Posting number: 2026-05767

Department: Health Care Authority

Division: AHSO

Job classification: IT BUSINESS ANALYST - SENIOR/SPECIALIST

Posting type: Open & Promotional

Categories: IT and Computers

Summary

IT Business Analyst – Senior/Specialist (ITBA-SS/AHSO) – Non-permanent

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This is a non-permanent position with an end date of 6/30/2027.

This senior-level business analyst works across multiple teams and organizations to support the implementation, design, and development of features in Medicaid eligibility systems. These systems require changes to align with Centers for Medicaid & Medicare Services requirements that this BA will ensure work together to aid the processing of eligibility determinations. The ideal candidate will be a seasoned business analyst with experience collaborating across groups and working with Medicaid eligibility systems.

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

About the division:

HCA’s Medicaid Enterprise System (MES) is comprised of multiple critical systems within Washington State, including: 

• ProviderOne Medicaid Management Information System operated by HCA
• Automated Client Eligibility System (ACES) operated by the Department of Social and Health Services (DSHS)
• HealthPlanFinder operated by the WA Health Benefits Exchange (HBE)

This large-scale enterprise is operated and managed across multiple organizations within the Health and Human Services (HHS) Coalition. Oversight and management of the MES for Washington State sits within Apple Health Services & Operations (AHSO) Division, Medicaid Services Information Technology (MSIT).

About the position:

The MES Eligibility and Enrollment Business Analyst is a senior level position designated to provide technical leadership and organizational system management for Medicaid Eligibility rules and eligibility system integrations. This position is designated as the technical specialist for eligibility system rules and eligibility system integrations in order to implement new eligibility system rules and H.R. 1 related eligibility requirements and see them through to successful operations.

This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. All agency employees are required to report on-site in Olympia on their first and last days of employment to pick up and return state-issued equipment, regardless of telework status or location. 

Examples of duties

Some of what you will do:

• Engage in discussions at the executive level on possible resolutions to unfolding business changes.
• Provide direction and oversight to workgroups and staff to develop a strategy for implementing new eligibility solutions, integrations, and programs.
• Manage and resolve complex eligibility system issues. 
• Evaluate potential solutions and lead the effort to ensure new technology solutions can be integrated.
• Liaise and negotiate between the business, stakeholders and the vendor (system integrator) to ensure consistency, understanding, and efficiency in processes and logic.
• Apply senior level IT rules engine expertise to ensure eligibility rules comply with all department policies, procedures, and federal and state rules. 
• Coordinate with external agency’s technical experts to analyze multi-system interfaces. 
• Propose options to vendor/system integrator, stakeholders, and management for new system features and process improvements. 
• Analyze, design, recommend, implement, and support complex eligibility integrations and technology solutions and processes.
• Function as the technical specialist on eligibility system integrations, functionality, and features.
• Coordinate interaction with the vendors/system integrators.
• Oversees the daily operations of eligibility system integrations and eligibility rules.
• Lead user acceptance testing.

Qualifications

Required qualifications:

Qualifying candidates will meet one of the following criteria options:

Option 1: 

• Nine (9) years of progressive professional IT experience in one or more of the following areas: 

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