Customer Service Professional with German

About us

�� Join us at Foundever!  �� 

 

Foundever is one of the leading companies in providing solutions in the field of business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics!

 

�� Customer Service Professional with German �� 

GDAŃSK

hybrid mode - 2 from the office

Your daily tasks:

✅ Providing the highest level of customer service (phone/e-mail) in fin-tech industry;   

✅ Answering incoming calls and meeting targets set by the customer and management;  

✅ Following company policies and procedures, ensuring quality;   

✅ Performing daily tasks in an efficient and timely manner;   

✅ Achieving quality goals for calls and customer satisfaction. 

What do we expect from you?

�� Language: Proficiency in German (C1) and basic English (A2);  

�� Experience: Cool if you have experience in sales;   

�� Technology: Knowledge of MS Office and developed computer skills;   

�� Personality: Motivated and enthusiastic. 

Advantages will be:

�� Ability to prioritize and plan;    

�� Independence AND ability to work with minimal supervision;  

�� Ability to solve problems;  

�� Attention to detail;   

�� Sales skills;  

�� Soft skills.

Working conditions:

�� Type of contract you choose yourself (freelance contract for students or employment contract);  

�� Basic salary + bonuses;  

⌚ Flexible working hours: 7:00 am - 10:00 pm, Monday - Sunday (5 days per week, 8 hours a day);  

�� hybrid work (only 2 days from the office in Gdańsk) 

 

What else should you know?

�� Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  

�� We offer private Medicover insurance;  

�� Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

�� Professional development through training and cross-location cooperation at the international level.