User Experience Lead

General information

Requisition # R64194 Locations USA-FL-Doral Posting Date 11/17/2025 Security Clearance Required Secret Remote Type Onsite Time Type Full time

Description & Requirements

Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we’ve been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now—protect and innovate with MANTECH!

MANTECH seeks a motivated, career and customer-oriented User Experience Lead to join our team in Doral, FL.

Responsibilities include but are not limited to:

• Provide leadership, accountability and expertise to ensure all IT and cyber systems across a large, complex, heterogeneous, geographically dispersed enterprise meet user mission requirements, are seamless, interoperable, integrated, and defensible, considering both technical and human factors.
• Functional activities include user/requirements research, designing/enhancing user interfaces, usability testing, evaluating/updating instructions and training, identifying design problems and developing solutions.
• Collaborate with a team of technical experts, leaders and users using techniques such as wireframing, prototyping, and iterative design to create, manage and optimize the client’s User Experience for all deployed systems.
• Analyze IT telemetry data, e.g., page views, events/errors, user journey inside applications, etc., to identify UX problems and develop/recommend courses of action to improve UX. Recommend data collection strategies to capture potential UX degradation/challenges.
• Collaborate with stakeholders internal to the team and with the government to maximize the usability and performance of all systems.
• Aid in complying with all federal accessibility regulations, including but not limited to Section 508.
• Collect and analyze data from humans and technical sensors to aid in improving User Experience. Develop and employ insights gathered from analysis to mitigate issues.
• Prepare and deliver information regarding User Experience to government and contractor leadership as required.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Information Management, Human-Computer Interaction (HCI) or related field OR a minimum of 10 years of relevant User Experience work history.  
• Five (5+) or more years of experience using data driven methods developing/enhancing intuitive, adaptive User Experiences, solving user-centric problems and providing User Experience services like those described in the Responsibilities section above.
• Demonstrated experience collecting and analyzing IT telemetry data to identify UX problems and develop/recommend courses of action to improve UX. Recommend data collection strategies to anticipate and p