Quality Engineer II

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Quality Engineer II

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

• An excellent retirement savings plan with a high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our St Paul, MN location for our Electrophysiology medical device business.  In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

As a Quality Engineer, you’ll play a key role in ensuring product excellence by investigating software/hardware-related customer complaints. Your work will directly impact product reliability and customer satisfaction. You’ll collaborate closely within a small to medium-sized team and across departments to uncover root causes and drive improvements. 

What You’ll Work On

• Complete investigations for hardware and software customer complaints.

• Document investigation results in compliance with complaint handling procedures. 

• Assess risk using risk management documentation for both reported and confirmed product events. 

• Analyze complaint data for statistical trends and communicate opportunities for improvement. 

• Develop and implement standard operating procedures and investigative protocols to identify root causes. 

• Work with product development, quality engineering, software engineering, and other departments. 

• Support fault isolation, troubleshooting, and root cause analysis during system integration and testing. 

• Apply modern software/hardware design and development tools and techniques. 

• Operate under the guidance of senior engineers or managers. 

• Accountable for meeting deliverable commitments including schedule and quality compliance. 

• Plan and schedule own work, and coordinate with other software engineers. 

Required Qualifications

• Bachelor’s degree in Engineering, Computer Science, or a closely related field. 

• Proficiency in Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook). 

• Experience with Linux environments. 

Preferred  

• Knowledge of Python or other object-oriented languages.

• Familiarity with industry regulations and compliance. 

• Experience in medical device or other regulated industries. 

What We Offer

At Abbott, you can have a good job that can grow into a great career. We offer:

• A fast-paced work environment where your safety is our priority

• Production areas that are clean, well-lit and temperature-controlled

• Training and career development, with onboarding programs for new employees and tuition assistance

• Financial security through competitive compensation, incentives and retirement plans

• Health care and well-being pro