Quality Assurance Supervisor

Candidate will be responsible for site being in compliance in International Automotive Task Force compliance (IATF) in conjunction with additional responsibilities as it relates to quality, QAA etc and site Key Performance Indicator (KPI).

See Responsibilites below.

This role will be responsible for maintaining the quality of materials received into and shipped fron the LC. This role is responsible for ensuring the site meets IATF compliant expectations for customer shipments to OE manufacturing facilities. This role will also be responsible for ensuring the site is meeting and maintaining all customer required internal audits and they are being tracked as required. Another requirement is that the upper level leadership meets at least twice a year to discuss processes and ensure compliance within the facility based off customer requirements. Quality supervisor is responsible for ensuring site is hitting and maintaining customer KPIs and working to resolve issues when KPIs are not met. Quality supervisor must maintain the "Cost of Poor Quality" log and work with LC leadership to drive quality outbound loads to prevent loss of revenue for the business. Quality supervisor is responsible for maintaining the Storage Shipping requirement log for all OE customers and their materials to ensure operations has documented requirements prior to shipping any loads.

Quality Assurance Supervisor (US-N)

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

Supervisor supporting a specific quality assurance program and quality control activities in support of site compliance of the DHL Quality Management System and customer and regulatory requirements. Position is direct supervisor of hourly associates supporting quality activities.

Responsibilities

• Supports the maintenance and continuous improvement of the overall quality system or a specific procedure, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructions.
• Provide support on key regulatory, customer and 3rd party audits.
• Track, monitor, and report quality assurance metrics for the site.
• Monitor the training and development of site associates to ensure compliance to processes and regulations
• Be a customer point of contact for QA related issues/initiatives as assigned.
• Partner with QA management to develop, distribute and maintain regular management reports.
• Meet regulatory requirements relevant to their operations on a daily basis
• Ensure customer service and business standards requirements are met daily
• Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc on a daily basis
• Supervise, coach, and train hourly associates supporting quality assurance and control activities (e.g. Operators, QA Tech I, QA Tech II, etc)
• Other duties as assigned

Required Education and Experience

• Bachelors Degree, preferred
• Some knowledge of QA, preferred
• People management experience, preferred
• Sufficient computer application experience
• Strong written and verbal communication
• Data analysis experience
• Training and facilitation skills
• Self management 

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

Our Organization is an equal opportunity employer.