Site Communication Manager and Employee Experience Project Leader

Site Communication Manager and Employee Experience Project Leader

Michelin is hiring!

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Join a global leader committed to innovation, sustainability, and a better way forward. At Michelin, we care about our people, our communities, and our planet—and we’re looking for passionate individuals to help us shape the future. If you're ready to make an impact and grow your career with a company that puts people first, we want to hear from you! This position is a combined role serving as both the Site Communication Manager and Employee Experience Project Leader for the BFG4 site in Woodburn, IN.
 

In the capacity of Site Communication Manager (RCS), engage site employees around the site’s priorities, within the framework of the Company’s strategic plan priorities. Define internal communication plans for the site, ensure the effective deployment of these plans, and manage associated risks. Advise and support the management team and various departments at the site. Within the Site Communication Management network, participate in cross-functional topics, draw inspiration from best communication practices, and contribute to knowledge sharing. The RCS is a member of the site’s management team.

As an Employee Experience Project Leader, drive culture transformation and employee engagement. This role implements the Manufacturing Vision as defined within the Company's goals and objectives set by the Project Sponsor and the Steering Committee, following their orientations. The primary focus is supporting the Facility Personnel Manager in fostering a positive and inclusive work environment, enhancing employee satisfaction, and embedding a culture of continuous improvement. The Employee Experience Project Leader responsibilities will evolve as the ambitions of this goal and objective are achieved.

Key Expected Achievements:

Strategy and Communication Plan

• Engage employees around the site’s priorities, aligning with the engagement axes: understanding, commitment, and action.
• In collaboration with the Communication & Engagement function, design the communication plan, define the necessary resources, obtain approval from the site’s Management Team, and ensure the deployment of the resulting communication actions.
• As a member of the Site’s Management Team, advise and provide necessary support in communication matters: messaging, activations, managerial communication diagnostics, and advice on posture.

Deployment of Communication Actions

• Coordinate and/or ensure the design, production, and activation of site-specific communication tools and actions, and deploy country and Group-wide communication tools and actions.
• Ensure compliance with standards (coordinate with the country/Group editorial calendar, understand and support the Brand strategy and associated brand usage rules: visual identity, sonic identity, use of Bibendum, etc.).
• Evaluate and report on the effectiveness and impact of the communication plan and actions.

External Relations (Media/Public Affairs/Local Engagement)

• Assist in gathering concrete facts for preparing communication materials by the country’s press office and/or public affairs department, and contribute to responding to related information requests.
• Complete fundamental media and/or public relations tasks under the supervision of the press office and/or public affairs.

Site Crisis Communication

• Be part of the site’s crisis management team. Define crisis communication messages and actions to support crisis management.
• Ensure the establishment of appropriate press and social media monitoring in collaboration with the Communication & Engagement function.
• In case of press inquiries, alert the country’s Press Office and contribute to drafting talking points to ensure the spokesperson designated by the Press Office can respond effectively.

Event Management

• Plan, coordinate, and manage site events (as defined locally) in close collaboration with the sponsor.

Understand Local Context

• Gain a deep understanding of the local context, challenges, and specific needs of site employees.
• Develop and implement Progress Plan initiatives to improve site performance in key areas as defined by the site.

Culture Transformation and Employee Engagement

• Design and lead initiatives aimed at transforming workplace culture to align with organizational values and goals.
• Facilitate workshops, focus groups, and other activities to gather employee insights and drive engagement initiatives.

KPI Tracking and Reporting

• Track KPIs as defined for the site, providing regular updates and gather feedback f