Import Warehouse Manager

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

 

Location: USA - Bensenville, Devon Avenue 

Division: Air & Sea 
Job Posting Title: Import Warehouse Manager 
Time Type: Full Time

 

 

Warehouse Manager

The Warehouse Manager is responsible for the organization, scheduling of staff, and directing of the warehouse on a day-to-day basis.  This position adjusts schedules as necessary in both shipping and receiving areas, responsible for warehouse scratch rates, order accuracy, productivity levels, and facility maintenance.  The Warehouse Manager is responsible to coordinate warehouse activities under the direction of the Regional Manager of Logistics and Branch Manager, and trains warehouse personnel to ensure a well-coordinated shipping and receiving plan.  

 

Duties and Responsibilities
•    Responsible for the daily scheduling of warehouse personnel to ensure proper staffing in order to select and receive products at the facility in a productive and cost-efficient manner.
•    Directs the day-to-day activities of the warehouse.  Such activities include shipping, receiving, sanitation, maintenance, inventory control, etc.
•    Responsible for warehouse scratch rates, directing the inventory control supervisor as to out of stocks, receiving errors, selection errors, and warehouse slotting of products.
•    Generates warehouse productivity reports of selection rates, receiving rates, and accounts for all labor hours, both direct and indirect.  Adheres to budget requirements and works toward obtaining objectives and branch goals.
•    Responsible for maintenance of warehouse equipment, providing both preventive maintenance programs and all necessary repairs.  Ensures that the warehouse personnel have safe, efficient equipment in order to perform the distribution functions.
•    Responsible for warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations.
•    Recommends equipment requirements and replacements in order to upgrade and maintain warehouse productivity and efficiency.
•    Responsible for recruitment, hiring, training, performance management, and discipline of direct reports.

 

Educational background / Work experience
•    Three or more years’ experience in similar role 

Skills & Competencies
•    Results Oriented: The ideal candidate will be results-driven and must thrive in a fast-paced, dynamic environment. The candidate must possess a strong drive to meet and exceed goals and be willing to take ownership of problems and make sound decisions.
•    Excellent interpersonal skills, the ability to work effectively with multiple, cross-functional stakeholders.
•    Excellent communications skills: written, verbal, and presentation.
•    Able to use excellent judgement and resolve issues quickly 
•    Strong knowledge of warehouse business processes
•    Organized 
•    Ability to problem solve and make decisions
•    Ability to work well in a diverse environment and culture

•    Intermediate mathmatical skills
•    Knowledge of TSA and Customs & Border Protection regulations
•    Gateway and/or Airline ground handling experience a plus

Function / Market & Industry Knowledge / Business Acumen / Processes
Supervisory Responsibilities (if any)
•    Strong ability to manage and lead people (recruitment, selection, training and development, coaching, performance management, and succession planning)

 

Preferred Qualifications
•    Experience working in the freight forwarding industry a plus

 

Language skills
•    English 

•    Spanish preferred

 

Computer Literacy
•    Proficiency with Microsoft tools (Excel, Outlook, and Word) 
•    Knowledge of warehouse management systems a plus

 

Physical and/or Mental Requirements / Working Conditions
•    Working conditions are normal for a warehouse environment with exposure to changing warehouse temperatures. 
•    While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemi