Head Stocker

Job Function

To supervise, direct, and maintain pricing, stocking, facing, and rotation of merchandise in the grocery area in a manner that conveys an attractive image of a store that is clean, neat, and well stocked; to perform other functions as required depending upon work loads and scheduling, in an efficient manner within company policy, to ensure that the shift contributes to the financial best interests of the store.

Duties and Responsibilities

The essential duties and responsibilities of this position include, but are not limited to, the following:

A. General

1. Observe all store rules and company policies;
2. Maintain a neat, well-groomed personal appearance at all times and observe company dress regulations;
3. Observe shift operating hours at all times as scheduled or assigned by store manager;
4. Adhere to all local, state and federal health and civil code regulations;
5. Responsible for enforcing store operating hours for receiving operations according to company policy;
6. Delegate and assign responsibilities and specific tasks to stock crew members as directed by store management and work loads; follow up on assignments given to employees and hold them accountable for their performance and ability to perform required work loads;
7. Monitor procedures for price marking and restocking to ensure accuracy, proper product rotation, and quality protection;
8. Monitor procedures to ensure that cartons are opened properly to control potential for damage to goods and handle damaged and spoiled products according to company policy;
9. Assist in ordering and maintaining inventory control; notify management of invoice errors and product shorts according to company policies and procedures;
10. Comply with all safety policies and procedures;
11. Assist in the training and development of stock crew personnel when assigned;
12. Control excessive use of utilities and water and observe sound conservation practices;
13. Greet all customers and provide them with prompt and courteous service or assistance.

B. Bookkeeping

1. Record all shift hours worked on time card according to company policy and verify by signature the accuracy of all time worked;
2. Ring all sales into cash register in accordance with Company cash handling procedures;
3. Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of alcoholic beverages and tobacco products;
4. Notify manager promptly of any irregularities or discrepancies in the operating results of the applicable work shift for cash variations exceeding $3.00 (or the level that has been established by management for your particular store or location);
5. Use correct pricing as listed in the store’s Pricing Guide and ensure that all merchandise is properly priced;
6. Be familiar with invoice documents and confirm accuracy of item descriptions, sizes, quantities, and pricing during grocery vendor product deliveries;
7. Record invoice documents accurately on the receiving log and place signed invoice in the designated secured area;
8. Accurately record markups and markdowns, in-store use of merchandise, voids, refunds and bad merchandise/spoilage write-offs in accordance with company policies.

C. Merchandising

1. Keep refrigerated coolers, store shelves and other displays fully stocked and faced at all times according to tag allocation or department standards;
2. Assist in building store displays for maximum sales and turnover; display merchandise in a neat and colorful manner;
3. Keep perishable merchandise rotated in accordance with store policy and product code dates and pull all out-of-code merchandise;
4. Follow approved procedures for receiving product, price marking and restocking to ensure quality protection, accuracy and product rotation;
5. Order merchandise and maintain inventory control to minimize out-of-stocks and over-stocks and to maximize sales and turnover;
6. Present (face) all products in assigned sections in accordance with company policy prior to leaving at the end of scheduled shift.

D. Maintenance

1. Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis;
2. Assist in keeping all check