Community Support Supervisor - Adult Services (Columbia)

Job Description:

Job Title: Community Support Supervisor
Location: Columbia, MO
Department: Adult Community Services
Employment Type: Full Time
Shift: Flexible
 

Job Summary:

Are you a passionate and dedicated community member looking to make a positive impact in the lives of individuals facing mental health or substance use disorders? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team as a Community Support Specialist Supervisor!

Columbia, Missouri, a thriving city nestled in the heart of Mid Missouri, boasting an array of recreational attractions, restaurants, and entertainment options. Immerse yourself in the natural beauty of Finger Lakes State Park, kayaking or relaxing on the beach. Take a stroll through the picturesque University of Missouri campus, admiring its historic buildings and vibrant student culture. Indulge in a culinary adventure downtown, where a variety of restaurants are. There is something for everyone in Columbia, Missouri.

Position Perks & Benefits:

• Employee benefits package - health, dental, vision, retirement, life, & more**

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• 29 Days of PTO for Full-Time employees

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement
   

Key Responsibilities:

• Community Engagement: Establish and maintain effective relationships with community agencies under Director or Vice President's guidance, fostering collaborative partnerships to enhance support networks and resources.

• Quality Assurance: Conduct monthly record reviews to ensure compliance with State Regulatory/CARF standards and Quality Improvement Indicators, upholding the highest standards of service excellence and regulatory compliance.

• Continuous Improvement: Address deficiencies identified during weekly staffing meetings and assist associates in corrective actions, fostering a culture of continuous learning and improvement.

• Service Oversight: Provide oversight for service provision, including spot checks on staff documentation accuracy and adherence to service expectations, ensuring consistency and quality in service delivery.

• Regulatory Compliance: Monitor progress notes for regulatory compliance and ensure proper reference to treatment plans, maintaining transparency and accountability in client care.

• Community Readiness: Ensure Community Support associates are equipped for community-based service delivery, providing the necessary training and resources to excel in their roles.

• Training Coordination: Develop annual training schedules and coordinate required in-services with Clinical Supervisor, nurturing a culture of professional development and growth.

• Timely Reporting: Complete and review written reports for referral sources in a timely manner, fostering transparency and communication with external stakeholders.

• Promoting Recovery Principles: Promote the SAMHSA 4 Principles of Recovery and integrate healthcare services as a team leader, championing a holistic approach to wellness and recovery.

• Professional Representation: Ensure professional representation and appropriate contact with clients and external entities, fostering trust and confidence in our organization's services.

• Comprehensive Program Coordination: Develop program schedules respecting client rights and coordinate comprehensive services with outside agencies, ensuring holistic support and continuity of care.

• Financial Management: Monitor program budgets, review service delivery, and develop quarterly fiscal projections, optimizing resource allocation and financial sustainability.

• Staffing Management: Provide uninterrupted coverage by scheduling associates and arranging substitute coverage, ensuring seamless operations and continuity of care.

• Performance Evaluation: Conduct timely evaluations of PFH associates, providing constructive feedback and support for professional growth.

• Clinical Leadership: Provide clinical direction, perform corrective coaching, and maintain supervision records, fostering a supp