Manager, Genesis Parts Planning & Analysis

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Location

NHQ

Purpose

~ The Manager, Genesis Parts Planning & Analysis is responsible for collaborating with Genesis Motor North America (GMNA) to manage the parts operational activities for the Genesis brand.

~ This position plays a key a role in collaborating with business units in supporting the deployment and sustainment of various programs that improve parts operations, support vehicle parts sales and After-Sales for Genesis.

~ Provides a broad range of reports, data & analysis to communicate KPI performance results and program status.

Major Responsibilities

~ Management of the daily parts operations for Genesis Motor North America (GMNA):

~ Act as the primary liaison between parts suppliers, GMNA, business units as it relates to Parts Orders, Parts Supply, Logistics, and Distribution Centers to improve operations, and resolve issues.

~ Monitor parts supplier performance and provide recommendations.

~ Manage Parts Suppliers such as Mobis Parts America (MPA) to support parts readiness for New Model Launch activities.

~ Collaborate between GMNA and HMA stakeholders for all parts programs, promotions, pricing and profitability. 

~ Assure initial order quantities for Genesis new models meet retailer and supply chain fill rates.

~ Develop operational improvement recommendations for dealer parts operations, and parts sales.

~ Retailer Inventory Management (RIM).

~ Manage the Dealer Parts Retail Inventory Management (RIM) program and effectively evaluate, develop and implement strategies for continuous program enhancements.

~ Collaborate with the Parts Pricing team to formulate strategies and develop forecasts for Parts and Accessories pricing to support GMNA Parts Sales goals and profit objectives.

Major Responsibilities (continued)

~ Collaborate with the Parts Sales, Parts Accessories, GMNA, and other business units to increase parts sales, and calculate the parts profit margin impact on parts promotions.

~ Lead parts related activities to support Recall or Service Campaigns providing regular status updates to all stakeholders.

~ Work with the Retail Experience department to lead parts related activities to support efforts to improve the Genesis owner experience, IQS, VDS, CSI and repurchase loyalty.

~ Develop Quick Reference Guides (QRGs) and other necessary documentation to support parts operations, parts pricing and parts sales for GMNA.

~ Coordinates with Hyundai ang Genesis Field Ops teams for dealer communications.

~ Maintain supplier agreements, change orders, purchase requests, purchase orders, and invoices.

~ Coordinate Genesis budget including annual development, and monthly tracking and reconciliation of expenses and recovery.

~ Support cross divisional assignments from executive management as requested.

~ Perform other related duties as assigned or requested.

Authority

~ Recommend enhancements to Parts Policy and Procedures.

~ Manage activities and performance of affiliates and vendor business partners.

~ Resolve issues and communicate to management and business partners.