Network Engineer - Level 3

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Network Support Specialist

Who We Are

At Kyndryl, we design, build, manage and modernise the mission-critical technology systems that the world depends on every day. We are committed to creating a culture of continuous learning, inclusivity and innovation.

The Role

Kyndryl is seeking a Network Support Specialist to join our team and support the delivery of reliable, secure, and high-performing network services.

In this role, you will operate within a complex, multi-vendor environment as a technical expert responsible for installing, maintaining, and troubleshooting network infrastructure. You will also leverage your understanding of network architecture to support design considerations, optimise configurations, and ensure scalable and secure network solutions.

Key Responsibilities

• Install, configure, and maintain network hardware and software components

• Monitor network performance and proactively identify and resolve issues and outages

• Troubleshoot incidents and implement corrective actions, including emergency changes

• Execute routine and scheduled network changes in line with change management processes

• Participate in change reviews and contribute to continuous service improvement

• Support and maintain network architecture design standards and configurations

• Implement and enforce network security policies and best practices

• Provide technical support for network-related issues to internal and external stakeholders

• Collaborate with cross-functional teams including project managers, architects, and service engineers

• Document configurations, architecture diagrams, processes, and incident resolutions

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Required Skills and Experience

• 5+ years of proven experience in network support within a complex, multi-vendor environment

• Hands-on experience with network architecture concepts (e.g., LAN/WAN design, routing and switching, segmentation, redundancy models)

• Strong troubleshooting and analytical problem-solving skills

• Knowledge of network protocols, infrastructure, and security best practices

• Experience with change management processes and tools

• Ability to perform under pressure and manage high-priority incidents

• Effective communication skills with both technical and non-technical stakeholders

• Demonstrated ability to work independently and collaboratively

Preferred Skills

• Relevant certifications (e.g., CCNA, CCNP or equivalent)

• Experience with network design or architecture support in enterprise environments

• Familiarity with network monitoring and management tools

• Exposure to enterprise security frameworks and compliance standards

Being You @ Kyndryl

Kyndryl values diversity and is committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Your Future at Kyndryl

Every position at Kyndryl offers a clear path for career growth. You will have access to continuous learning opportunities, hands-on experience with leading technologies, and the ability to pursue industry-recognised certifications.

The compensation range for the position in the U.S. is - $100,080 to $190,080 based on a full-time schedule. 

Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage