Director - Application and Data Management (Remote in US)

Company Description

Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we’re not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their mission. 

We don’t solve problems for our clients. We solve problems with them.

We take the time to deeply understand goals and roadblocks to drive toward outcomes that serve organizations, people, and communities. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they’re striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations.

Originally founded in Indianapolis in 2008, Resultant now employs more than 450 team members who operate remotely and from offices and hubs around the United States including Indianapolis, IN; Fort Wayne, IN; Denver, CO; Atlanta, GA; and Dallas, TX.

We’re Resultant. Clients partner with us to see a difference. People join us to make one.

Job Description

Resultant is seeking a dynamic and experienced Director to lead our growing Application and Data Management (A&DM) practice within Managed Services. This leadership role reports directly to the Executive Vice President of Managed Services. The Director will partner closely with our Professional Services team to: 

• Scope and close Application and Data Management opportunities. 
• Transition applications and data solutions into an ongoing managed services support model. 
• Deliver exceptional outcomes that foster long-term client partnerships and open the door for future project work. 

This role is pivotal in scaling Resultant’s App & Data Managed Services business. It requires a blend of practice and people leadership, solution architecture, sales enablement, and client relationship management. 

Key Responsibilities:

Practice Leadership & Strategy 

• Build and lead the A&DM Managed Services practice in alignment with Resultant’s mission, values, and growth goals. 
• Develop the organizational structure, operating model, and offerings to meet evolving client needs. 
• Attract, develop, and retain top A&DM talent with support from the Talent team.

Client Engagement & Growth 

• Partner with Professional Services to shape and win new A&DM engagements and manage joint-clients. 
• Lead smooth handoffs from project work into ongoing managed services. 
• Serve as an executive sponsor for clients, ensuring service quality and acting as a trusted advisor on application and data management strategy. 
• Drive expansion opportunities by demonstrating the value of managed services and positioning Resultant for follow-on projects. 

Delivery & Operations 

• Oversee delivery of application and data management services across mid-market and public-sector clients, ensuring SLAs are met and exceeded. 
• Establish repeatable methodologies and best practices for application and data operations (reliability, security, accelerated value, access to talent). 
• Monitor KPIs such as ticket reduction, outage prevention, data reliability, and client satisfaction, adjusting operations as needed. 

Thought Leadership & Collaboration 

• Act as a subject-matter expert in A&DM, bringing a point of view on industry trends, innovations, and best practices. 
• Collaborate with leaders across Resultant (Professional Services, Sales, and other Managed Services practices) to deliver integrated client solutions. 
• Represent Resultant externally at industry events and with strategic partners. 

At Resultant, we are fearless problem solvers, driven by outcomes, and passionate experts. Our App and Data Managed Services practice ensures clients’ critical systems run seamlessly, enabling them to scale, innovate, and serve their customers and constituents more effectively. Joining our team means leading a practice that is shaping the future of managed services at Resultant — while helping clients achieve tangible, lasting impact. 

Qualifications

• 10+ years of hands-on experience in application management, data management, or adjacent techn