PATIENT CARE COORD II, FTE 1.0 Day-08 Hour Shift (Partial year position)

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. 

 

Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview
Acquired job skills, policies, and procedures to complete substantive assignments/ tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. Performs work in assigned area(s) to develop expertise needed to be fully functional in an assigned specialty area/clinic. Proficiency in: - Rooming - Check-in/out - Vaccine administration - Medication Administration - POC testing - Specimen collection - Procedure assist - Prescription refills - CRM/In-Basket Mgmt Other duties as assigned: - Specific Protocols as assigned - Disability paperwork - Improvement Work - EverReady Checklist - Schedule sweeps - Temp logs - Audits as assigned - Preceptor - Super User

Locations
Stanford Health Care

What you will do

• Employees must abide by all Joint Commission requirements including, but not limited to, sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
• Patient Care
• Prepares the necessary information (i.e. lab and procedural results), equipment and supplies for exam.
• Assists physicians with procedure set-ups, patient procedures and examinations.
• Performs patient care, including vital signs, weights, rooming, assisting with procedures, medication administration (vaccinations) and injections and other necessary tests.
• Administers medication following approved procedures and only after checking medication and dose with a licensed person.
• Processes requests for prescription refills according to established practice.
• As required, performs waived testing (urine dipstick, urine pregnancy test, blood glucose testing), perform EKGs, administer immunizations.
• Collects and sends specimens to appropriate labs for testing per protocol.
• Assists the physician with maintaining preventive health measures for a panel of patients.
• Promptly and accurately reports and refers patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel.
• Scheduling
• Schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system.
• Schedule radiology appointments.
• Customer Service
• Maintains clean and orderly exam rooms, hallways and work areas.
• Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely fashion.
• Provides information, referrals and customer service
• Acts as a patient advocate, coordinator and liaison for Stanford Health Care in dealing with the community.
• Acts as non-clinical liaison/concierge/navigator for the referred patients in any way the patient needs before, during or after an encounter with a Stanford medical facility.
• Clerical Duties
• Informs patient’s authorization and collects payment for new and returning patients, using the scheduling system.
• Collects patient demographic and insurance data and enters into systems as well as assigns medical record numbers
• Assures appropriate verifications and authorizations are complete before patient sees provider
• Assists with all messaging from the patient to the physician in a timely manner.
• Other:
• Coordinates with SHC Special Patient Services
• Level of Supervision:
• Continue training, receiving detailed instructions in new or specialty areas and work under the general supervision of experienced Clinical Assistant/Medical Assistant.
• Assignments are selected to provide increased complexity and variety within the specialty area.
• Work is review for accuracy and completeness.
• Customer Support & Interaction:
• Limited client interaction.

Education Qualifications

• High School Diploma or GED equivalent
• Medical Assistant Certificate/Diploma from an approved school /institution or equivalent documented training

Experience Qualifications

• 1- 5 years of directly related experience Required