Renewal Success Lead - Renewal Automation

Renewal Success Lead - Renewal Automation

  

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

The Renewal Success Lead is responsible for driving successful onboarding, activation, and long-term adoption of HPE’s Renewals Automation platform across both direct and indirect routes to market. This role ensures sales teams, distributors, resellers, and customers experience a consistent, high-quality renewal journey from first engagement through ongoing usage and growth. As a strategic lead, you will deliver compelling platform value propositions, run onboarding workshops, guide partners and internal sales teams through readiness, and coordinate launch activities with SMEs. You will manage end-to-end onboarding execution, evolve global playbooks, track adoption metrics, identify gaps, and proactively escalate performance risks. 

Beyond deployment, the Renewal Success Lead plays a critical role in ongoing seller and partner success—driving sustained adoption, influencing renewal behaviours, improving operational consistency, and supporting future renewal initiatives across all RTMs. You will lead change management and enablement efforts with direct sales team and supporting functions.  You will capture seller, partner and customer feedback, shape experience improvements, contribute to program governance, and act as the continuous feedback loop that strengthens the global renewals model.

Roles & Responsibilities:  

1. Partner & Customer Engagement 

• Reinforce value proposition and deliver compelling platform demonstrations to internal sellers, distributors, resellers, and direct customers to drive understanding and buy-in 

• Lead onboarding workshops, walkthroughs, and activation sessions for partner and customer sales teams and drive adoption messaging 

• Drive internal seller adoption mapped to direct customers and other supporting functions such as Longtail teams 

• Provide clear articulation of value, workflows, and required changes to partner operations 

• Act as the primary partner-facing point of contact during onboarding cycles 

• Work closely with onboarding consultant onboarding resources to align external-facing messaging, scripts and materials 

• Lead change-management and adoption efforts coordinated jointly with onboarding consultant and internal enablement teams 

 

2. Onboarding Execution 

• Manage end-to-end onboarding activities for all geographies for the global implementation 

• Coordinate with internal SMEs, Renewal Platform Partner and onboarding consultant to ensure readiness and consistency 

• Design and