Senior Sourcing Engineer, Spares and Warranty

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! We are looking for a Senior Sourcing Engineer, Spares and Warranty to join out team!

CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.

Within CSCP, the Spares Supply Chain organization is reinventing and transforming the cloud service parts supply chain.  Our goal is to ensure the right spare parts are in the right place at the right time to support global capacity requirements and make sure our customers have the cloud capacity they need when they need it.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

I. Supplier relationship management 

• Lead contract and terms negotiations with suppliers, ensuring alignment with Microsoft’s cross-functional requirements and business objectives.  

• Establish strong relationships with Storage suppliers (e.g. SSD, DRAM); serving as the senior escalation point for supplier leadership, ensuring timely resolution of critical issues to support business growth and operational excellence 

• Manage component pricing, lead time, and multi-source allocation across suppliers to drive spares supply chain optimization and resiliency 

• Align suppliers on SLAs, KPIs, and OLAs, and conduct regular MBR/QBR sessions to drive performance improvement 

• Define RFQ / RFP activities and conduct negotiations with suppliers  

II. Cost optimization 

• Develop and execute sourcing strategies for NPI, EOL, and multi-source initiatives to ensure cost advantage and continuity of supply.