Learning Management System Analyst

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

Job Title:

Learning Management System Analyst

Department:

Health System Shared Services | Talent and Organizational Performance

Scope of Position

The LMS Analyst is responsible for assisting the Buckeye Learn Team in the administration of the learning management system (LMS). Through collaboration with various learning and development and/or training associates and other departments across the organization, the LMS Analyst is accountable for helping the LMS Lead and other team members in the successful and effective use of the LMS.

Position Summary

The LMS Analyst will be responsible for assisting the Buckeye Learn team in the effective and efficient running and use of the learning management system. Acting as first level eServices support for end users, the LMS Analyst will triage Help Desk tickets and other requests according to a pre-established priority and routing process. This individual will also assist the Buckeye Learn Team in supporting the users who serve as decentralized LMS administrators of the LMS. Collaborates with the Talent Management team, and business unit leaders to deploy learning solutions effectively and efficiently which includes assigning and maintaining required learning assignments and delivering customer reports to assist with compliance and accountability. Support the eLearning QA and maintenance process and potentially develop eLearning courses using an authoring tool. Level and scope of responsibility may vary depending on level of experience.

Minimum Qualifications

For Hire:

• Associates degree required; Bachelor’s degree desired or equivalent work experience
• 2 years of relevant experience required. 2-4 years of relevant experience preferred
• Excellent customer service and phone skills
• Ability to work well in a team environment
• Ability to perform in a fast-paced dynamic environment
• Ability to use Microsoft Office suite of programs, especially Word, Excel, PowerPoint
• Previous work in an LMS system is preferable
• Previous experience with Cornerstone and/ or ServiceNow preferred
• Previous eLearning experience is preferable; including development of courseware in Storyline, Lectora and/or Captivate

Additional Information:

Location:

Ackerman Rd, 660 (0242)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability. 

As required by Ohi