Sr. Dir, Prod Mgmt - Venmo Commerce

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

We are looking for a visionary Senior Director of Product Management to oversee Venmo’s merchant-facing Commerce offerings. Venmo has two merchant-facing products today: Pay with Venmo, which enables Venmo acceptance during online checkout flows, and Venmo Business Profiles, which unlocks app-powered commerce for local sellers and service-based businesses. These merchants use Venmo to enable digital payment acceptance for in-person and remote transactions, and there remains significant opportunity to help them manage payments, engage customers, and grow their businesses. We also know that access to Venmo’s massive and differentiated consumer base is the primary reason for merchants of all sizes to accept Venmo, and that there is overwhelming demand from our merchant partners to drive discovery, acquisition, and engagement from Venmo consumers, directly within the Venmo app experience.



This is where you come in. As the Senior Director of this area, you will set and execute the vision for how we meet these merchants’ needs. This is a unique opportunity to do a wide range of work: build first-party software solutions, evaluate opportunities to make Venmo a platform / marketplace on which third parties can build, establish innovative partnerships with leading merchants and/or merchant aggregators, and also touch the consumer side of the experience by creating new ways for consumers to discover and engage with merchants directly within the Venmo app. You will drive product innovation, enhance user experiences, and unlock business growth by finding new ways to meet our customers’ needs.

Job Description:

In this role, you will be responsible for the following.  

• Product strategy and vision: Deeply understand our customers and develop an inspiring product vision for how Venmo can help them. Assume responsibility for the merchant and (as relevant) consumer experiences we offer today, and find innovative ways to improve those and better serve our customers’ needs and jobs to be done in the future. Create and socialize the narrative within Venmo and PayPal more broadly to ensure buy-in and support for your vision across the organization.  

• Product development and execution: