Senior Manager, Product Management - Card Acquisitions, Mainstreet

Senior Manager, Product Management - Card Acquisitions, Mainstreet

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

We are seeking a product manager to join the Mainstreet Card Product Acquisitions group, owning both our upper funnel marketing experiences as well as the data strategy for Mainstreet Product. Mainstreet is at the heart of Capital One, driving billions of dollars in revenue each year as the largest Segment within Card. By building a strategy for Mainstreet data, you will help define the data products and decision engines necessary for real-time, personalized experiences for customers shopping for cards.

In this role you will:

• Lead a team of Product Managers while while building a great place to work for yourself and your team

• Own the strategy for real-time Data Products for Mainstreet Card Product, defining the vision and roadmap to success

• Collaborate with machine-learning teams to determine the correct approach to utilize machine learning for personalized experiences.

• Bring that strategy to life by building a roadmap including MVP definitions, then building and delivering technology updates

• Improve the CX for tens of millions of customers each year, driving hundreds of thousands of incremental bookings

• Collaborate from the heart of Capital One Card, partnering with Product and Business Analysts from across Card (Upmarket, Platforms, Partnerships, and SBC)

• Drive the agenda for Tech teams working directly with Mainstreet Card as well as many platform Product and Tech teams

• Serve as a Subject Matter Expert, especially on our personalization agenda

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks 

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• At least 5 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: 

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of