Principal Product Manager, Digital Wallet

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Principal Product Manager, Digital Wallet

What does a successful Principal Product Manager do at Fiserv?

We are seeking a Principial Product Manager to help scale our Digital Wallet platform, with a focus on data management and analytics, lifecycle orchestration, and our marketing engine and loyalty integration.

This role sits at the intersection of digital wallets, stored value, payments, and data platforms. You will own how data is secured, governed, and exposed across the ecosystem for partners, merchants, and internal systems — ensuring the platform is reliable, compliant, and built to drive adoption, engagement, and incremental value.

You will partner closely with engineering, security, platform, loyalty, and go‑to‑market teams to deliver wallet capabilities that function as both critical infrastructure and a growth enabler.

What You’ll Do:

Wallet Data & Platform Ownership

• Own the end‑to‑end data model and lifecycle for OEM wallet experiences, including provisioning, tokenization, balance management, transaction events, and redemption.

• Define data ownership, governance, and access models across OEMs, merchants, and internal platforms, ensuring security, compliance, and operational clarity.

• Drive consistency and quality across wallet APIs, event schemas, and downstream data consumers (analytics, reporting, loyalty, marketing).

• Identify and resolve gaps in data reliability, observability, reconciliation, and operational readiness.

Marketing & Loyalty Integration

• Enable wallet data to power personalization, offers, and loyalty use cases, including balance visibility, redemption triggers, and post‑transaction engagement.

• Define integration patterns between wallet events and loyalty systems (earn, burn, promotions, acquisition).

• Support merchant use cases where the wallet becomes a growth channel, not just a payment method.

• Ensure wallet data is leveraged in a privacy‑safe, configurable, and merchant‑friendly way.

Product Leadership & Execution

• Translate strategy into clear roadmaps, PRDs, and execution plans across multiple work-streams.

• Act as a key product partner for OEMs, internal platform teams, and pilot merchants.

• Balance near‑term delivery with long‑term platform extensibility and ecosystem scale.

• Use data, merchant feedback, and performance metrics to continuously improve outcomes.

What You Need to Have:

• 7+ years of product management experience, with ownership of data‑heavy or platform products, within the loyalty, rewards or marketing platform space.

• Strong experience with APIs, data models, event‑driven systems, and platform integrations.

• Familiarity with payments, stored value, or digital wallet ecosystems.

• Proven ability to work cross‑functionally with engineering, security, compliance, and GTM teams.

• Ability to translate complex technical concepts into clear product and business outcomes.

What is Nice to Have:

• Experience with digital wallets, stored value and secure payment platforms.

• Background in loyalty, rewards, or marketing platforms powered by transaction data.

• Experience operating in B2B or platform‑at‑scale environments with OEM or network partners.

• Strong data intuition — comfortable defining schemas, KPIs, and success metrics.

• Experience supporting pilot programs and merchant rollouts in complex ecosystems.

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. 

Salary Range

$136,000.00 - $225,600.00

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