Director, Military and Veteran Services

Compensation Type: Salaried

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Compensation: $92,184.00

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The Director of Military & Veteran Services and Military-Connected Students serves as the college's senior leader responsible for the strategy, performance, and outcomes of military-connected student enrollment and success, including veterans, active-duty service members, National Guard and Reserve members, spouses, and dependents. The Director collaborates across Academic Affairs, Enrollment Services, Financial Aid, Advising, Institutional Research, Workforce Development, and Marketing and Communications to align strategy, policy, and resources for military-connected students.

ESSENTIAL JOB FUNCTIONS

Strategic Leadership & Direction

• Provides strategic leadership for the college's vision, priorities, and outcomes related to military-connected students, serving as the institutional authority and advisor on military-connected student success.
• Leads the design, execution, and continuous refinement of a comprehensive, multi-year strategic framework for military-connected students that integrates Strategic Enrollment Management (SEM), student success, compliance, and workforce alignment.
• Embeds SEM principles, including market analysis, recruitment pipelines, yield strategies, onboarding, retention, persistence, completion, and post-completion outcomes within broader institutional strategy rather than as a standalone function. Contributes to college-wide student success, equity, and enrollment initiatives with a military-connected student lens.

Operational Leadership

• Provides leadership and oversight for all military and veteran services, including orientation, advising coordination, benefits certification support, transition assistance, academic and career navigation, and referral to campus and community resources.
• Ensures programs and services are trauma-informed, culturally responsive, and aligned with best practices for serving military-connected learners. Develops and scales engagement opportunities that foster belonging, connection, and leadership development among military-connected students. Oversees the operation and strategic use of any designated veterans or military-connected student spaces.
• Leads and manages the Transfer Student Success team that specializes in student advising, resource development, and program implementation related to transfer as well as the Weiler Scholars, specifically. Leads the operations of the Transfer Center.
• Ensures institutional compliance with all applicable federal, state, and VA education benefit regulations, including GI Bill programs and state military education benefits. Monitors regulatory changes and assess institutional impacts; recommends policy, process, and system updates as needed.
• Provides leadership, supervision, coaching, and professional development for staff supporting military-connected students. Develops and manages budgets, grants, and external funding related to military and veteran services. Identifies and pursues external funding opportunities, partnerships, and grants that advance military-connected student success.

Partnerships & Collaboration

• Partners with Marketing and Communications to develop targeted, multi-channel outreach and recruitment strategies for military-connected s