Clinical Documentation Integrity Quality Liaison

Site: Mass General Brigham Incorporated

 

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

 

Why Join Us?
- Impactful Work: Help drive initiatives that enhance the quality of care for our patients.
- Flexibility: Enjoy the benefits of a predominantly remote role with occasional travel to Somerville, MA.
- Collaborative Environment: Be part of a diverse and inclusive team that values innovation and continuous improvement.
- Professional Growth: Opportunities for ongoing development and contributions to system-wide initiatives.

Due to the remote nature of the role, we ensure that our employees receive required technology and training to be proficient and independently productive in all job responsibilities regardless of work location. Employees are responsible for designating a workspace within the remote work location that is private, safe, ergonomic, and free from distractions for all hours worked.

 

Job Summary

We are seeking a Clinical Documentation Integrity (CDI) Quality Liaison to join our team. This role focuses on improving the accuracy and completeness of clinical documentation to reflect the high-quality care delivered across our system. Reporting to the Senior Director of CDI, you will lead initiatives to enhance documentation related to quality indicators, Patient Safety Indicators (PSIs), Hospital Acquired Conditions (HACs), and other metrics critical to our quality reporting and outcomes.

This is an exciting opportunity to make a meaningful impact on patient care and system-wide quality initiatives in a collaborative, inclusive environment.

Key Responsibilities:
- Conduct CDI mortality reviews and develop strategies to ensure accurate documentation of quality indicators (e.g., Elixhauser, Vizient comorbidities).
- Lead and implement pre-bill reconciliation processes to support quality reporting and compliance.
- Collaborate with Coding and Quality teams to identify and address documentation improvement opportunities.
- Serve as a subject matter expert on quality indicators, regulatory programs, and reporting metrics.
- Educate and train clinical and non-clinical staff on CDI-related quality initiatives.
- Analyze and report on CDI-related quality initiatives to inform improvement strategies.
- Issue compliant provider queries to address gaps in documentation and improve reporting accuracy.
- Maintain professional competency by staying updated on clinical advancements, coding guidelines, and quality standards.

 

Qualifications

Qualifications:

Licensure: Current Registered Nurse license required.

- At least 3 years in clinical documentation improvement is required.

- Minimum of 5 years in acute medical/surgical care nursing.

- Academic Medical Center experience preferred.

- Certifications: Clinical Documentation certification preferred.

 

Additional Job Details (if applicable)

Additional Job Description

 

Remote Type

Remote

 

Work Location

399 Revolution Drive

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in