Change Management Consultant - Bilingual (French & English)

WHO WE ARE:
Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. Our purpose has always been to be a great, everlasting technology company for those who make an impact - elevating people, data, and technology in the best way to solve hard problems. We partner with people embracing change, leveraging data, cybersecurity, cloud, and change management to drive successful business outcomes that matter to our customers.
Mariners build for change. Like SHIFT Energy, our energy management and decarbonization company. Or East Valley created to scale social economic impact in our communities through investment and mentorship of emerging change-makers and their companies.
Mariner’s purpose has always been to be a great, everlasting technology company and the core values that guide us every day are:
OUR VALUES
• We care for our team.
• We care about the impact we have on our community.
• We serve by solving complex problems.
• We grow because growth fuels opportunities.
• We innovate always and everywhere.
• We build a business that lasts.
OVERVIEW OF THE ROLE:
To help support our continued growth, Mariner Innovations is recruiting Senior Change Consultants. Selected candidates will become key members of our highly successful Change Management Practice.
Senior Change Management consultants support Mariner's key clients both within the Maritimes and across Canada. In their respective roles, these consultants will work extensively on a variety of high-profile projects and programs involving digital transformation, service/operational process development, culture transformation and/or large-scale deployment of technology. The consultants will be trusted advisors to our senior client stakeholders and will provide thought leadership in their areas of expertise.
WHAT YOU’LL BE DOING IN THE ROLE:
• Work with organizations to build knowledge and expertise of change management principles, methodologies, and tools.
• Help leaders and teams enhance their capabilities to understand how change impacts people, the reasons why people resist change and how to support people as they transition through change.
• Support leaders in their role as change champions.
• Collaborate and work effectively with individuals and teams to integrate change practices at all levels of the organization.
• Perform change-related assessments and report outs.
• Develop and implement a Change Management Strategy and Communication Plan for managing and communicating the change throughout the life of the project.
• Develop and maintain a stakeholder assessment which identifies the individuals and groups affected by the change.
• Ensure the alignment of change management activities with participating stakeholders to smooth the adoption process, resulting in successful implementation.
• Ensure that customers and stakeholders are actively engaged in the change, consulted and communicated with.
• Build consensus among customers and stakeholders on specific changes designed to better meet their needs.
• Be an active and visible coach to clinicians and stakeholders.
• Report to leadership the status of the communication and change management plans.
• Collaborate with Mariner peers and practice leadership to grow and share knowledge.
WHAT SKILLS / QUALIFICATIONS YOU’LL NEED TO DO THE JOB:
• Bachelor’s degree in a related field (or equivalent related qualifications).
• 3+ years’ experience in a Change Lead, Change Manager and/or Management Consultant role, on medium to large transformational projects.
• 3+ years’ demonstrated experience in development of training, communication, and change management programs and plans.
• 3+ years’ experience identifying and assessing change impacts to the organization’s business processes and technology solutions.
• 3+ years’ demonstrated ability to work effectively with a diverse group of stakeholders.
• Bilingual proficiency in both English and French is required— written and verbal.
• Extensive experience in change management industry standards, best practices and methodologies, with a certification in industry-standard change management methodology (CCMP, PROSCI etc.).
• Experience in a consulting environment; implementing technology projects.
• Experience in healthcare sector is considered an asset.
…AND YOU ARE...
• Always improving your skills and knowledge: you want to be the best at what you do
• Curious and creative; comfortable taking on new problems and challenges
• A self-starter with the ability to recommend priorities to the project leader
• Comfortable working through problems and figuring things out with minimal supervision
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